Sales Assistant - Customer Service Retail

AlFuttaim; Dubai; On-site; AED 35,712 - 53,568; Full time

Benefits offered by this job

Career growth opportunities

Exposure to international retail service standards

Job summary

AlFuttaim is seeking a Sales Assistant for their retail location in Dubai. The role involves enhancing customer satisfaction by providing product guidance, maintaining store presentation, and supporting sales transactions.

Ideal candidates should have 1-2 years of experience in retail or customer service, strong communication skills, and the ability to thrive in a fast-paced environment. This full-time position offers a salary range of AED 3,200 to AED 4,800.

Qualifications

• 1 to 2 years of experience in retail sales or customer service.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment with customer focus.

Responsibilities

• Welcome customers with a friendly approach.
• Provide accurate product information.
• Handle checkout processes efficiently.

Skills

Customer service and sales support

POS systems and transaction handling

Communication and relationship building

Store presentation and housekeeping

Upselling and product recommendation

Team collaboration and multitasking

Education

High school qualification or equivalent

Job description

Overview

Sales Assistant – Customer Service Retail Job Snapshot.

Role: Sales Assistant

Location: Dubai, UAE

Industry: Retail

Function: Retail Customer Service

Experience: 1‑2 years

Job Type: Full‑time

Salary: 3200‑4800

Context

The Sales Assistant is responsible for enhancing customer satisfaction by providing product guidance, maintaining store presentation, and supporting sales transactions. The role contributes to business performance by ensuring customers receive a smooth and enjoyable shopping experience from entry to exit.

Key Responsibilities

• Welcome customers with a friendly approach and create a positive first impression
• Provide accurate and relevant product information to assist purchasing decisions
• Support fitting room service and follow up with customers to improve satisfaction
• Handle checkout processes efficiently while maintaining accuracy in transactions
• Promote additional products to increase sales and customer value
• Maintain cleanliness and organization of the store and cash counter areas
• Capture customer details and support database updates through POS systems
• Assist with housekeeping duties and ensure store presentation standards are met

Ideal Profile

• 1 to 2 years of experience in retail sales or customer service
• High school qualification or equivalent
• Strong communication and interpersonal skills
• Ability to work in a fast‑paced environment with customer focus
• Basic knowledge of POS systems and retail operations
• Ability to stand for long hours and handle physical tasks

Skills Set

• Customer service and sales support
• POS systems and transaction handling
• Communication and relationship building
• Store presentation and housekeeping
• Upselling and product recommendation
• Team collaboration and multitasking

Why Join Us

• Opportunity to work in a dynamic retail environment in Dubai, UAE
• Gain experience in customer engagement and sales operations
• Career growth opportunities within the retail sector
• Supportive team environment with structured processes
• Exposure to international retail service standards