Sales Assistant - Retail Customer Service and Store Operations - Dubai UAE

AlFuttaim; Dubai; On-site; AED 33,480 - 50,220; Full time

Benefits offered by this job

Opportunities for career growth

Dynamic and multicultural work environment

Job summary

AlFuttaim is seeking a Sales Assistant for our Dubai retail operations. This role is pivotal in providing exceptional customer service and driving retail sales, particularly in our Toys R Us stores.

The successful candidate will have a high school diploma, with 1-2 years of experience in retail sales or customer service. You'll work in a dynamic environment, responsible for assisting customers, handling billing, and maintaining store standards.

Join a leading retail organization with opportunities for career growth within the Al-Futtaim Group.

Qualifications

• 1 to 2 years of experience in retail sales or customer service roles.
• Ability to stand for long hours and perform light to moderate lifting.
• Familiarity with design tools is an advantage.

Responsibilities

• Greet customers warmly and provide friendly assistance.
• Deliver high-quality service in fitting areas.
• Maintain store cleanliness and organization.

Skills

Customer-focused attitude

Strong verbal communication

Team player

Basic knowledge of visual merchandising

Education

High school diploma or equivalent

Tools

AutoCAD

SketchUp

Illustrator

Photoshop

Job description

Sales Assistant - Retail Customer Service and Store Operations - Dubai UAE

Job Snapshot

• Role: Sales Assistant
• Location: Dubai, UAE
• Industry: Retail
• Function: Sales
• Experience: 1-2 years
• Job Type: Full-time
• Salary: 3000-4500 monthly (Market estimated)

Overview

Sales Assistant in Dubai UAE retail sector is a dynamic customer-facing role focused on delivering exceptional shopping experiences, driving retail sales, and maintaining store standards. This opportunity is ideal for candidates seeking retail sales jobs in Dubai, particularly within Toys R Us stores, where customer engagement, product knowledge, and visual merchandising play a key role in store success.

Key Responsibilities

• Greet customers warmly and provide friendly, professional assistance throughout their visit
• Offer product information and recommendations to support purchase decisions
• Deliver high-quality service in fitting areas and follow up to enhance sales opportunities
• Handle billing and checkout efficiently while maintaining cash wrap standards
• Promote gift cards and capture customer details in the system when required
• Maintain store cleanliness, organization, and visual merchandising standards
• Support stock replenishment and ensure product availability on shelves
• Create a positive and welcoming shopping environment for all customers
• Assist in executing visual displays using basic design and presentation tools

Ideal Profile

• High school diploma or equivalent qualification
• 1 to 2 years of experience in retail sales or customer service roles
• Strong verbal communication and interpersonal skills
• Customer-focused attitude with a positive and energetic approach
• Ability to stand for long hours and perform light to moderate lifting
• Basic knowledge of visual merchandising standards
• Familiarity with design tools such as AutoCAD, SketchUp, Illustrator, or Photoshop is an advantage
• Team player with flexibility to work shifts in a fast-paced environment

Why Join Us

• Join a leading retail organization in Dubai UAE under Al-Futtaim Group
• Work with globally recognized brands including Toys R Us
• Gain hands-on experience in customer service and retail operations
• Opportunities for career growth within a large retail network
• Dynamic and multicultural work environment

About the Company

Al-Futtaim Retail is a leading retail division of Al-Futtaim Group, operating across the Middle East, Africa, and Asia with partnerships with globally recognized brands such as IKEA, ACE, Toys R Us, Zara, and Marks and Spencer. With a strong presence across multiple markets and a diverse workforce, the company delivers innovative retail experiences while offering employees long-term growth and development opportunities.