Sales Account Manager - Production Printing

Ghobash Group; Dubai; On-site; AED 80,000 - 120,000; Full time

Job summary

The Ghobash Group in Dubai is looking for a dedicated Account Manager to manage and develop customer accounts effectively. The role focuses on achieving sales targets, increasing market share, and building long-term relationships with clients.

The ideal candidate will have a Bachelor's Degree in Business Administration or a related field, along with 2 – 3 years of B2B sales experience. Key skills include strong negotiation abilities, exceptional communication, and customer relationship management.

Qualifications

• 2 – 3 years of experience in B2B sales or account management.
• Experience in managing customer accounts.
• Ability to prepare quotations, proposals, and contracts.

Responsibilities

• Develop and maintain strong relationships with existing customers.
• Identify and pursue new business opportunities.
• Achieve assigned sales targets and KPIs.
• Conduct customer visits, presentations, and product demonstrations.
• Coordinate with internal teams to ensure customer satisfaction.

Skills

Strong sales and negotiation skills

Excellent communication and presentation skills

Customer relationship management

Market analysis and business development

Proficiency in CRM

Education

Bachelor's Degree in Business Administration, Marketing, Sales, or related field

Job description

• Full-time

Company Description

Established in 1982 as a leading Office Automation Solutions provider for the UAE and the wider region, GCG Enterprise Solutions is a turnkey tech solutions provider offering Print Solutions, IT Services, AV and Digital Transformation Solutions. Partnering with leading technology vendors, GCG creates bespoke solutions and services for key industry sectors.

Job Description

JOB SUMMARY

Manage and develop customer accounts to achieve sales targets, increase market share, and maintain long‑term business relationships. Identify new business opportunities, prepare proposals, negotiate contracts, and ensure customer satisfaction while coordinating with internal teams to deliver effective solutions.

DUTIES & RESPONSIBILITIES

• Develop and maintain strong relationships with existing customers.
• Identify and pursue new business opportunities.
• Achieve assigned sales targets and KPIs.
• Prepare quotations, proposals, and contracts.
• Conduct customer visits, presentations, and product demonstrations.
• Monitor market trends and competitor activities.
• Coordinate with technical, service, and logistics teams to ensure customer satisfaction.
• Prepare sales forecasts and periodic reports.
• Follow up on payments and account receivables.
• Ensure compliance with company policies and procedures.

Qualifications

Education

Bachelor's Degree in Business Administration, Marketing, Sales, or related field.

Additional Information

Experience

2 – 3 years of experience in B2B sales or account management.

Skills & Abilities

• Strong sales and negotiation skills.
• Excellent communication and presentation skills.
• Customer relationship management.
• Market analysis and business development.
• Proficiency in CRM

ACCOUNTABILITIES

• Achieve annual sales revenue targets.
• Increase profitability of assigned accounts.
• Generate new business opportunities and revenue streams.
• Improve gross margin performance.
• Support collection of outstanding payments.
• Maintain high customer satisfaction levels.
• Develop and retain strategic customer relationships.
• Ensure timely submission of sales reports and forecasts.
• Enhance company brand awareness in the market.
• Maintain accurate CRM and customer records.