Sales Account Manager – Higher Education

Black Pearl Consult; Abu Dhabi; On-site; AED 150,000 - 250,000; Full time

Job summary

Black Pearl Consult in Abu Dhabi is looking for a Sales Account Manager for Higher Education to drive revenue growth by managing institutional accounts and acquiring new clients. The role requires at least 35 years of experience in the EdTech sector and a Bachelor's degree in Business Administration or IT. The successful candidate will develop and maintain relationships with key university decision-makers, collaborating with technical teams to align solutions with institutional goals. A mandatory UAE driving license is required for client visits.

Qualifications

• 35 years of experience in sales or account management, preferably in EdTech or Higher Education sector.
• UAE National.
• Mandatory UAE driving license for client visits.

Responsibilities

• Manage and grow a portfolio of higher education accounts.
• Identify and acquire new customers across the UAE.
• Develop high-level relationships with key decision-makers.
• Collaborate with technical teams to fulfill customer needs.

Skills

Negotiation skills

Relationship building

Understanding of long sales cycles

Education

Bachelor’s degree in Business Administration, IT or related field

Job description

We are seeking a Sales Account Manager for Higher Education who is responsible for driving revenue growth by managing a portfolio of institutional accounts, acquiring new clients, and expanding existing relationships within the university and research ecosystem. You will act as a strategic partner aligning advanced technology solutions with the digital transformation goals of higher education institutions.

Key Responsibilities

• Account Management & Strategic Growth: Manage and grow a dedicated portfolio of higher education and research accounts ensuring maximum customer satisfaction, retention, and long‑term loyalty. Proactively identify and execute upsell and cross‑sell opportunities across a diverse range of technical solutions and infrastructure services.
• New Business Acquisition: Identify prospects and acquire new institutional customers across the UAE to build a robust and healthy sales pipeline aligned with aggressive revenue targets. Lead consultative sales conversations to uncover complex institutional needs and align them with advanced digital transformation solutions.
• Stakeholder Engagement: Develop and maintain high‑level relationships with key decision‑makers including University Deans, IT Directors, and Research Department Heads. Act as the primary point of contact ensuring clear communication and timely resolution of any service or account issues.
• Technical Collaboration: Translate complex customer requirements into actionable internal deliverables by collaborating closely with technical service and support teams. Maintain accurate CRM records for precise forecasting, pipeline management, and performance tracking for leadership review.

Requirements

• Nationality: UAE National.
• Experience: 35 years of sales or account management experience specifically within the EdTech or Higher Education sector.
• Education: Bachelor’s degree in Business Administration, IT or a related field.
• Skills: Strong negotiation and relationship‑building skills; ability to navigate long government/institutional sales cycles.
• Driving License: Mandatory UAE license for frequent client site visits.
• Work Location: Abu Dhabi.