Rush Operations Program Lead: Quality & Delivery Excellence

Amazon; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Amazon is seeking a Program Manager III for the ACES program within MEATR operations. The role focuses on on-the-floor time and motion studies, analysis, and optimization of cost and productivity in Rush last mile delivery stations.

You will drive safety, quality, and delivery associate experience, and collaborate with finance, tech, and operations to scale programs. Strong communication and leadership across senior leaders and teams are required.

Qualifications

• 5 years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy end-to-end and communicating results to senior leadership.

Responsibilities

• Owning quality and delivery experience improvement roadmap.
• Collaborating with cross-functional teams on program launches.
• Conducting data-driven analysis for pilot and expansion evaluation.
• Influencing cross-functional stakeholders across DEX Finance Tech Ops.
• Writing 6-pagers/narratives and building scalable dashboards.

Skills

Program management

Data-driven analysis

Stakeholder communication

Education

Bachelor's degree

MBA or Masters in related field

Job description

Amazon is seeking a Program Manager III for the ACES program within MEATR operations. The role focuses on on-the-floor time and motion studies, analysis, and optimization of cost and productivity in Rush last mile delivery stations.

You will drive safety, quality, and delivery associate experience, and collaborate with finance, tech, and operations to scale programs. Strong communication and leadership across senior leaders and teams are required.