Runner - Butler Services

Wynn Al Marjan Island; Abu Dhabi; On-site; AED 78,000 - 123,000; Full time

Job summary

Wynn Al Marjan Island in Abu Dhabi is seeking a professional Butler to deliver exceptional VIP guest experiences and maintain the highest service standards. You will coordinate seamlessly with kitchen, bar and service areas, ensuring mise-en-place and operational readiness at all times.

The ideal candidate has at least 2 years in luxury hospitality, a strong guest-focused mindset, outstanding English by speech, grooming, and teamwork, and the ability to perform under pressure while upholding

Qualifications

• Minimum 2 years of customer service experience in a luxury hotel or high-end restaurant.
• Strong guest-focused attitude with excellent attention to detail.
• Understanding of VIP service standards and ability to handle high-profile guests.
• Well-groomed, physically fit, and confident in fast-paced service.
• Effective communication and teamwork skills.
• Fluent in spoken English; additional languages are beneficial.
• Adaptable and able to perform under pressure while maintaining service standards.

Responsibilities

• Supports Butlers by ensuring smooth coordination between kitchen bar and service areas
• Prepares and maintains service stations mise-en-place and operational readiness
• Delivers food and beverages promptly clears tables and resets service areas
• Maintains cleanliness organization and stock levels in service and back-of-house areas
• Assists with guest interactions handles requests professionally and supports service recovery
• Ensures compliance with food safety hygiene health and safety and company standards
• Works collaboratively with team members to provide exceptional VIP guest experiences
• Completes additional tasks as assigned by the Head Butler or management

Skills

VIP service

Customer service

Teamwork

Communication

Attention to detail

English fluency

Job description

• Supports Butlers by ensuring smooth coordination between kitchen bar and service areas
• Prepares and maintains service stations mise-en-place and operational readiness
• Delivers food and beverages promptly clears tables and resets service areas
• Maintains cleanliness organization and stock levels in service and back-of-house areas
• Assists with guest interactions handles requests professionally and supports service recovery
• Ensures compliance with food safety hygiene health and safety and company standards
• Works collaboratively with team members to provide exceptional VIP guest experiences
• Completes additional tasks as assigned by the Head Butler or management

The ideal candidate for this position will have the following experience and qualifications: Minimum 2 years of customer service experience in a luxury hotel or high-end restaurant environment. Strong guest-focused attitude with excellent attention to detail. Understanding of VIP service standards and ability to handle high-profile guests professionally. Well-groomed, physically fit, and confident in a fast-paced service environment. Effective communication and teamwork skills. Fluent in spoken English; additional languages are beneficial. Adaptable, responsive, and able to perform under pressure while maintaining excellent service standards.