Butler

KERZNER INTERNATIONAL LIMITED; Dubai; On-site; AED 279,000 - 391,000; Full time

Job summary

Kerzner International Limited in Dubai seeks an experienced butler to anticipate guest needs, prepare suites, greet guests at arrival and escort them to their rooms. You will handle in-room checks, luggage, and coordinating guest dry cleaning, and tailoring schedules with reservations and activities across hotel departments.

The role requires a bachelor’s degree in hospitality management with at least 2 years of butler experience, strong English communication, and a collaborative, hands-on

Qualifications

• Bachelor's degree in hospitality management or related field with a minimum of 2 years of butler experience.
• Strong team playing skills, organizational skills, ability to multi-task, a positive attitude.
• Strong command of English, strategic thinking with a creative flair.

Responsibilities

• Anticipate and collect data on guest preferences throughout their stay.
• Prepare suites and greet guests on arrival, escort to the suite.
• Perform in-room check-in and manage guest luggage as requested.
• Handle dry cleaning, planning guest schedules and coordinating reservations with other departments.

Skills

Butler experience

Guest service

Team player

English proficiency

Education

Bachelor's degree in hospitality management

Job description

Responsibilities

• The Butler will anticipate as well as collect all data pertaining to guest preference and needs throughout their stay
• The butler will ensure the suite is prepared and ready as per guest requirements prior to arrival as well as greet the guest at the Porte Cochere extending a warm and personalized welcome and escort the guest directly to the suite
• The butler will carry out in room check in and attend to guest luggage and belongings as per guest preference
• The butler will handle and prepare guest dry cleaning or laundry a well as prepare guest agenda or schedule including reservations activities and other and communicate to other departments accordingly

Requirements

• You have a bachelor s degree in hospitality management or a related field with a minimum of 2 years of butler experience and strong team playing skills, organizational skills, ability to multi-task, a positive attitude, with a strong command of English, being a strategic thinker with a creative flair.
• You have the ability to work flexibly and deal with rapid change.
• You are someone who is thorough and methodical and not afraid to get your hands dirty and do the work yourself.
• You love communicating with guests and put yourself in their shoes.