Butler - Italian/Russian/French/Spanish Speaker

PALAZZO VERSACE DUBAI; Dubai; On-site; AED 167,000 - 279,000; Full time

Job summary

PALAZZO VERSACE DUBAI is seeking a dedicated butler to provide personalized, discreet, high-end service to VIP guests during luxury stays in Dubai. You will anticipate guest needs, manage special requests, and deliver exceptional experiences throughout the stay.

The role requires strong communication, impeccable grooming, and the ability to coordinate with diverse hotel departments to ensure flawless guest satisfaction. A professional, discreet approach is essential for this luxury environment.

Qualifications

• Diploma in Hospitality or related field preferred.
• 2–4 years’ experience as Butler or in luxury hotel guest service.
• Fluency in English (mandatory).
• Additional languages highly preferred: Russian, French, Spanish, Italian, Arabic.

Responsibilities

• Provide personalized butler services to VIP and assigned guests.
• Handle guest requests, preferences, and special arrangements.
• Coordinate with Housekeeping, Front Office, and F&B for guest needs.
• Handle guest concerns promptly and effectively, ensuring complete guest satisfaction.
• Arrange dining, transportation, and in-room experiences.
• Prepare and serve a variety of alcoholic and non-alcoholic beverages, including classic cocktails, coffees, and specialty drinks.

Skills

Communication skills

Interpersonal skills

Discretion

Grooming

VIP service standards

Education

Diploma in Hospitality or related field

Job description

About the Role

The Butler provides personalized, discreet, and high-end service to assigned guests, ensuring a seamless and memorable luxury stay. The role focuses on anticipating guest needs, managing special requests, and delivering exceptional personalized services.

Responsibilities

• Provide personalized butler services to VIP and assigned guests
• Handle guest requests, preferences, and special arrangements
• Coordinate with Housekeeping, Front Office, and F&B for guest needs
• Handle guest concerns promptly and effectively, ensuring complete guest satisfaction
• Arrange dining, transportation, and in-room experiences
• Prepare and serve a variety of alcoholic and non-alcoholic beverages, including classic cocktails, coffees, and specialty drinks

Qualifications

• Diploma in Hospitality or related field preferred
• 2–4 years’ experience as Butler or in luxury hotel guest service
• Strong communication and interpersonal skills
• High level of professionalism, grooming, and discretion
• Knowledge of VIP service standards in luxury hotels
• Flexible to work shifts, weekends, and holidays
• Fluency in English (mandatory)
• Additional languages highly preferred: Russian, French, Spanish, Italian, Arabic