Room Attendant

Fivehotelsandresorts; Dubai; On-site; AED 10,000 - 13,000; Full time

Job summary

FIVE Hotels and Resorts in Dubai seeks a dedicated Room Attendant to maintain our luxury standards across guest rooms and public areas. This role requires a proactive, detail-oriented individual with a can-do attitude and a passion for delivering FIVE-star guest experiences.

Your responsibilities include cleaning, linen changes, amenities replenishment, and ensuring safety and confidentiality while upholding sustainability standards across our properties.

Qualifications

• Prior experience in housekeeping roles in luxury hotels.
• Experience with pre-opening properties is advantageous.
• Excellent verbal and written communication in English.

Responsibilities

• Execute cleaning duties in guest rooms and public areas with precision.
• Make beds, change linens, vacuum, dust, and clean bathrooms to a high standard.
• Replenish amenities and ensure rooms are fully stocked.
• Identify maintenance issues and report promptly.
• Adhere to health and safety guidelines and grooming standards.
• Respond to guest requests for extra amenities promptly.
• Participate in trainings to stay updated on standards.
• Uphold privacy and confidentiality of guests.

Skills

Experience in a similar role

Luxury hotel pre-opening experience

Excellent communication skills

English fluency

Job description

Dubai, United Arab Emirates

Are You Ready for a Daring Challengewith The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotelsand Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standardacross the Industry.

Join the FIVE Tribe - and Get Ready toMake Waves.

The Candidate

A Driven Self-Starter, you have ExcellentCommunication, Leadership and Organisational Skills. As an Astute Creative andCritical Thinker, you can Conceptualise and Implement Innovative Solutions in aFast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye andYou Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do!’ AttitudeCoupled with An Inherent Flair for Taking Ownership Makes You a HighlyMotivated Go-Getter.

Your Outgoing and Approachable Nature enables you toSeamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring thatTheir and Your Journey at FIVE is nothing short of Sensational. Joining our Housekeeping Team as a Room Attendant will Empower you to deliver ExceptionalExperiences across our award-winning Lifestyle Destinations. Jump on Board andUnlock your Potential in a Buzzing Environment that will take your Career toNew Heights!

Compensation

• A fixed monthly salary ofAED 1,000offered as part of this exciting career opportunity.

What We’re Looking For

• Provenexperience in a Similar Role with previous Pre-Opening experience in a LuxuryHotel environment is Advantageous.
• Impeccable communication skills, bothverbal and written, with fluency in English (Additional languages are a Plus).
• Previous experience in Forbes or LeadingQuality Assurance (LQA)-Rated properties will be Advantageous.
• Physical Fitness with the eEndurance andResilience to handle demanding tasks such as lifting heavy objects and standingfor long periods of time.
• Remarkable Time Management andMulti-Tasking skills to deliver a ‘FIVE-Star’ Experience for our Guests.
• Flexibility to work a Variety of Shifts,including weekends and holidays, based on the requirements of the Hotel.
• A high level of Professionalism andIntegrity, maintaining guest confidentiality and respecting Privacy at alltimes.
• A hands-on attitude, fuelled by a‘Can-Do!’ Spirit.

Key Responsibilities

• ExecutesCleaning Duties thoroughly and with precision, following Established Proceduresand Standards to uphold the ‘FIVE-Star’ ambiance of assigned Guest rooms,suites, and public areas.
• Creates adelightful and welcoming ‘Vibe at FIVE’ by Making Beds, Changing Linens,Vacuuming Carpets, Dusting Surfaces, and meticulously Cleaning Bathrooms toensure a ‘FIVE-Styled’ presentation.
• Elevates the room experience by Replenishing Amenities, Toiletries, and Supplies, ensuringeach room is Fully Stocked and ready for occupancy.
• Demonstrates akeen Eye for Detail, identifying Maintenance Issues, Damages, or Repairs withinrooms and promptly Upholds FIVE’sGrooming and Dress Code Standards, presenting a professional appearance at alltimes.
• RespondsPromptly and Courteously to Guests' requests for extra amenities or services,contributing to their overall satisfaction in alignment with Forbes Standards.
• Implements Lostand Found Procedures, reporting any items left behind by guests to the relevantdepartment.
• Participates inTraining Sessions and Meetings to stay abreast of new cleaning techniques, andindustry-leading standards, in alignment with the hotel's Boundary-Breakingpolicies.
• Adheresrigorously to Health and Safety Guidelines, ensuring the well-being of guests,colleagues, and oneself.

The Team

‘FIVERs’ are Cultured yet Chic,Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct ‘Vibe at FIVE’ andapply it to create Insta-Perfect Experiences for our Guests that keeps themComing Back for More. If you Dream of being surrounded byLike-Minded Individuals who share your Passion for Delivering UnforgettableMoments that last a Lifetime – then Look No Furtherand Unleash your Next-Level Potential.

FIVE is a leader in Sustainable LuxuryLiving and Hospitality, with its UAE-based Destinations being the first andonly Hotels in the UAE to obtain the International Renewable EnergyCertificates (I-REC) for achieving 100% renewable electricity for 2022. Thecompany's Science-Meets-Styled ‘Sustainable Indulgence’ Ethos has led to acompletely LEED Platinum-certified operational hospitality portfolio. FIVE PalmJumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings.FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved animpressive 84 Points under LEED v4's BD+C and ID+C rating system, making it oneof just five hotels worldwide to receive Platinum Certification. FIVEillustrates its Commitment to making ‘Sustainability without Compromise onLuxury Living’ central to its Future Vision, with FIVE LUXE already on track toacquire LEED Platinum (BD+C). These Achievements highlight FIVE’s Comprehensiveand Committed Scope of Sustainability Strategy permeating Operations, Governanceand Community.

An Equal Opportunity Employer

The FIVE Tribe represents over 70nationalities across its over 1500 ‘FIVERs.’ FIVE is Committed to Hiring aDiverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly,FIVE does not discriminate based on disability, race, age, sex, gender, sexualorientation, ethnicity, religion or belief, nationality, marital status, or anyother basis protected under national or local laws. Ranked 10th on the GreatWorkplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is morethan a group of people working together – it is a Family bonded by commonValues and Goals, Celebrating People, Culture and Diversity.

About FIVE Hotels and Resorts

FIVE Hotels and Resorts prides itselfon being Disruptively Different and Daringly Unique. Our Growing Portfolio ofLavish Destinations are the epitome of Glamour and Experiential Luxury, andcurrently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurichand FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a teamwho Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE’saward-winning Hotels, Dining Concepts, and 360-Degree Immersive NightlifeVenues. As part of the Accomplished FIVE Tribe, you will be part of a group ofHigh Achievers who Fearlessly Challenge Conventions on a Global Stage.

Find out more here: fivehotelsandresorts.com