Hostess

Fivehotelsandresorts; Dubai; On-site; AED 20,000 - 24,000; Full time

Job summary

FIVE Hotels and Resorts in Dubai invites you to join our award-winning lifestyle destinations as a Hostess. You will greet guests with a warm, FIVE-styled welcome and help create memorable dining experiences across our properties.

The role requires 1-2 years in a luxury hotel environment, excellent English, a polished appearance, and the ability to work flexible shifts including weekends and holidays. You will collaborate with Front of House teams, manage seating, assist with waitlists, and

Qualifications

• 1-2 years in a Luxury Hotel environment as a Hostess.
• Welcoming and Enthusiastic energy for guest experience.
• Polished, Insta-Worthy appearance and grooming standards.

Responsibilities

• Greets Guests with a warm FIVE-Styled welcome and ensures a sensational journey.
• Leads and coordinates Front of House operations and elevates the guest vibe across touchpoints.
• Assists guests in seating arrangements and manages waitlists with accurate wait time estimates.
• Proactively remembers guest preferences and maintains guest history for personalised service.
• Collaborates with the Food & Beverage team to maximise guest satisfaction and drive service excellence.

Skills

Communication

Leadership

Organisational skills

Job description

Dubai, United Arab Emirates | Posted on 08/19/2026

Are You Ready for a Daring Challengewith The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotelsand Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standardacross the Industry.

Join the FIVE Tribe - and Get Ready toMake Waves.

The Candidate

A Driven Self-Starter, you have ExcellentCommunication, Leadership and Organisational Skills. As an Astute Creative andCritical Thinker, you can Conceptualise and Implement Innovative Solutions in aFast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye andYou Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do!’ AttitudeCoupled with An Inherent Flair for Taking Ownership Makes You a HighlyMotivated Go-Getter.

Your Outgoing and Approachable Nature enables you toSeamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring thatTheir and Your Journey at FIVE is nothing short of Sensational. Joining our Food and Beverage Team as a Hostess will Empoweryou to deliver Exceptional Experiences across our award-winning LifestyleDestinations. Jump on Board and Unlock your Potential in a Buzzing Environmentthat will take your Career to New Heights!

Compensation

• A fixed monthly salary of AED 2,000 offered as part of this exciting career opportunity.

What We’re Looking For

• Previous experience of 1-2 years in a Luxury Hotel environment as a Hostess.
• A Welcoming and Enthusiastic Energy that setsthe tone for a Sensational Guest Experience.
• An elevated and energetic Conversationalist, engaging Guests with livelydiscussions.
• Professional, Insta-Worthy Appearance, always adhering to FIVE’sGrooming Standards and maintaining a polished, ‘FIVE-Styled’ demeanour.
• Flexibility to work a variety of shifts, including weekends andholidays, based on the requirements of the Hotel.
• A Proactive Nature, coupled with a meticulous Eye for Detail, ensuringevery aspect of the Operation is curated to perfection.
• Excellent communication and interpersonal skills, leveragingstrong verbal and written skills to engage effectively with Guests, FIVE TribeMembers, and stakeholders.
• Finds creative solutions and take ownershipof all duties and tasks assigned, while ensuring an unparalleled Journey atFIVE.
• Skills in Improving Customer Satisfaction andDriving Profitability, showcasing a commitment to Industry-Leading Standards.
• ‘FIVE-Styled’ Visionary thinking by findingcreative solutions, while taking Ownership for all duties and tasks assigned.
• Impeccable communication skills, both verbal and written, with fluencyin English (Additional languages are a Plus).
• A hands-on attitude, fuelled by a ‘Can-Do!’ Spirit.

KeyResponsibilities

• Greets Guestsupon Arrival with a Warm ‘FIVE-Styled’ Welcome, ensuring their Journey at FIVEis sensational.
• Leads andcoordinates FIVE's acclaimed Front of House Operations while elevating the‘Vibe at FIVE’ throughout all Guest Touchpoints.
• Assists Guestsin finding Suitable Seating Arrangements based on their preferences and theavailability of tables.
• Manages Waitlistsduring peak times and provides Accurate Wait Time estimates, whilst ensuringGuests are well taken care of.
• Proactivelyacknowledges and Remembers Guest Preferences, maintaining meticulous GuestHistory records to curate unparalleled, ‘FIVE-Styled’ Service.
• Exhibits anexceptional understanding of FIVE's diverse destinations, concepts, menus,events, and bespoke offerings, enabling ‘FIVE-Star’ Guest Assistance at alltimes.
• EfficientlyProcesses Billing and Payments while adhering to FIVE’s industry-leadingControl Procedures.
• Enhances theoverall Guest Experience by ensuring Seamless Operations and Excellence inService Delivery.
• Collaborateswith a Fellow 'FIVERs' to maximise Guest Satisfaction, providing Prompt andPositive responses to inquiries.
• Showcases aProactive Approach to addressing Guests' concerns and fulfilling theirrequests, Swiftly Resolving any issues to ensure exceptional GuestSatisfaction.
• Demonstratesan Unwavering Commitment to upholding FIVE's First-in-Class Standards,providing personalised Service to Guests at all times.
• Ensures aSeamless Dining Experience for Guests, Anticipating their Needs, and FulfillingSpecial Requests.
• Contributesto a Luxurious Dining Experience by working Collaboratively with the Food andBeverage Team to maximise Guest Satisfaction, ensuring next-level Service.
• Utilisesremarkable Sales Techniques to upsell and promote bespoke Services, lavishConcepts, and exclusive Special Promotions to Elevate the Guest Experience andfoster Revenue Growth.
• Embodies aVisionary Mindset that continuously Disrupts and Breaks Boundaries.
• Attendsregular Team Meetings and ongoing bespoke Training Sessions to improve ProductKnowledge and Service Skills.
• Contributesto the signature behind-the-scenes 'Vibe at FIVE,' playing a vital role in thesuccess of FIVE’s award-winning initiatives.

The Team

‘FIVERs’ are Cultured yet Chic, Confidentyet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct ‘Vibe at FIVE’ andapply it to create Insta-Perfect Experiences for our Guests that keeps them ComingBack for More. If you Dream of being surrounded by Like-Minded Individuals whoshare your Passion for Delivering Unforgettable Moments that last a Lifetime – then Look No Further and Unleash your Next-Level Potential.

FIVE is a leader in Sustainable LuxuryLiving and Hospitality, with its UAE-based Destinations being the first andonly Hotels in the UAE to obtain the International Renewable EnergyCertificates (I-REC) for achieving 100% renewable electricity for 2022. Thecompany's Science-Meets-Styled ‘Sustainable Indulgence’ Ethos has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE PalmJumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings.FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive84 Points under LEED v4's BD+C and ID+C rating system, making it one of justfive hotels worldwide to receive Platinum Certification. FIVE illustrates its Commitmentto making ‘Sustainability without Compromise on Luxury Living’ central to its FutureVision, withFIVE LUXE already on track to acquire LEED Platinum (BD+C). These Achievements highlightFIVE’s Comprehensive and Committed Scope of Sustainability Strategy permeating Operations,Governance and Community.

An Equal Opportunity Employer

The FIVE Tribe represents over 70nationalities across its over 1500 ‘FIVERs’. FIVE is Committed to Hiring a Diverseand Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVEdoes not discriminate based on disability, race, age, sex, gender, sexualorientation, ethnicity, religion or belief, nationality, marital status, or anyother basis protected under national or local laws. Ranked 10th on the GreatWorkplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is morethan a group of people working together – it is a Family bonded by common Valuesand Goals, Celebrating People, Culture and Diversity.

About FIVE Hotels andResorts

FIVE Hotels and Resorts prides itselfon being Disruptively Different and Daringly Unique. Our Growing Portfolio of LavishDestinations are the epitome of Glamour and Experiential Luxury, and currentlyconsists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVELUXE. Joining our Exceptional FIVE Tribe means you are part of a team whoBreaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE’saward-winning Hotels, Dining Concepts, and 360-Degree Immersive NightlifeVenues. As part of the Accomplished FIVE Tribe, you will be part of a group ofHigh Achievers who Fearlessly Challenge Conventions on a Global Stage.

Findout more here: fivehotelsandresorts.com