Stewarding Team Leader

FIVE Hotels and Resorts; Dubai; On-site; AED 13,000 - 18,000; Full time

Job summary

FIVE Hotels and Resorts is seeking a Stewarding Team Leader to lead a dedicated Stewarding Team in a luxury hotel environment in the UAE. The role requires a minimum of 2 years in a supervisory stewarding role and excellent English communication to connect with stakeholders.

The successful candidate will manage cleaning, sanitisation, and maintenance of kitchen gear, train new stewards on hygiene protocols, and drive efficient operations while upholding FIVE’s standards of service and

Qualifications

• Minimum of 2 years of experience in a Supervisory Role in Stewarding or related roles in a Luxury Hotel.
• Fluency in English (verbal and written).
• Knowledge of Health and Safety Regulations and Kitchen Hygiene Standards.
• Meticulous eye for detail in food quality and presentation.
• Flexibility to work a variety of shifts, including weekends and holidays.

Responsibilities

• Leads and supervises an exceptional Stewarding Team, ensuring a seamless and exquisite service experience.
• Coordinates and oversees the cleaning, sanitisation, and maintenance of kitchen equipment, utensils, and food preparation areas.
• Trains and onboard new Stewards, instilling hygiene protocols and safety procedures.
• Collaborates with other Departments to maintain an efficient workflow and effective communication regarding stewarding needs.
• Generates and maintains reports on department activities and performance.

Skills

Leadership

Communication

Organisational skills

Attention to detail

Fluent English

Job description

Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry.

Join the FIVE Tribe - and Get Ready to Make Waves.

The Candidate

A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do!’ Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.

Your Outgoing and Approachable Nature enables you Seamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Stewarding Team as Stewarding Team Leader will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!

Compensation

• A fixed monthly salary of AED 1,400 offered as part of this exciting career opportunity.
  

What We’re Looking For

• A minimum of 2 years of experience in a Supervisory Role in Stewarding or related roles in a Luxury Hotel is preferred.
  
• Impeccable communication skills, both verbal and written, with fluency in English.
  
• Comprehensive understanding of Health and Safety Regulations and Kitchen Equipment and Preparation Areas’ Hygiene Standards.
  
• A Meticulous Eye for Detail, ensuring every aspect of Food Quality and Presentation is perfectly curated.
  
• Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of the Hotel.
  
• Next-Level Organisational and Leadership skills, effectively leading and inspiring the FIVE Tribe to New Heights in a fast-paced, dynamic environment.
  
• Exceptional skills in Improving Customer and Stakeholder Satisfaction and Driving Profitability, showcasing a commitment to Industry-Leading Standards.
  
• A hands-on attitude, fuelled by a ‘Can-Do!’ Spirit.
  

Key Responsibilities

• Leads and supervises an exceptional Stewarding Team, ensuring a seamless and exquisite Service Experience.
  
• Coordinates and oversees the meticulous Cleaning, Sanitisation, and Maintenance of Kitchen Equipment, Utensils, and Food Preparation Areas.
  
• Monitors and manages the inventory of Cleaning Supplies and Equipment, ensuring their Availability and Proper Usage in our bespoke kitchen environment.
  
• Trains and Onboards new Stewards, instilling in them a comprehensive understanding of Hygiene Protocols, Safety Procedures, and the department's Stringent Guidelines.
  
• Contributes to the Development and Implementation of First-In-Class Processes, elevating the efficiency and effectiveness of stewarding operations.
  
• Proactively Handles and Resolves any stewarding-related issues or concerns, ensuring a bold and Next-Level approach to maintaining ‘FIVE-Star’ Service.
  
• Champions Sustainability Practices, leading initiatives for Waste Reduction and Environmental Stewardship within the Team.
  
• Fosters a sense of camaraderie amongst FIVE Tribe Members, Energising and Motivating the Team to deliver industry-leading Stewarding Operations.
  
• Generates and Maintains Reports highlighting the exquisite details of Departmental activities, including Equipment Maintenance, Supply Usage, and the Next-Level Performance of our FIVE Tribe.
  
• Collaborates with other Departments to maintain an Efficient Workflow, fostering Effective Communication regarding Stewarding needs.
  
• Celebrates the Stewarding Team's Contribution to FIVE and amplifies the excitement surrounding any Award-Winning Announcements.
  

The Team

‘FIVERs’ are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct ‘Vibe at FIVE’ and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime – then Look No Further and Unleash your Next-Level Potential.

FIVE is a leader in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations being the first and only Hotels in the UAE to obtain the International Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity for 2022. The company's Science-Meets-Styled ‘Sustainable Indulgence’ Ethos has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points under LEED v4's BD+C and ID+C rating system, making it one of just five hotels worldwide to receive Platinum Certification. FIVE illustrates its Commitment to making ‘Sustainability without Compromise on Luxury Living’ central to its Future Vision, with FIVE LUXE already on track to acquire LEED Platinum (BD+C). These Achievements highlight FIVE’s Comprehensive and Committed Scope of Sustainability Strategy permeating Operations, Governance and Community.

An Equal Opportunity Employer

The FIVE Tribe represents over 70 nationalities across its over 1500 ‘FIVERs.’ FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more than a group of people working together – it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity.

About FIVE Hotels and Resorts

FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE’s award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a global stage.

Find out more here: fivehotelsandresorts.com