Retail Accounts Growth Lead – UAE New Verticals

Deliveroo; Dubai Emirate; On-site; AED 180,000 - 320,000; Full time

Job summary

Deliveroo UAE is seeking a Retail Account Manager for our New Verticals Team. You will manage relationships with top Retail/Non-food partners across categories, onboard and grow partnerships, and serve as the day-to-day liaison between partners and Deliveroo, translating partner needs to internal teams.

You will help new partners launch and succeed on the platform, while expanding existing business and delivering a best-in-class value proposition for customers in a fast-moving market.

Qualifications

• 3-4 years of experience in an account management, business development/new business, or commercial role.
• Experience in working within the Retail and/or Pharmacy industry is required
• Experienced negotiator with the ability to drive mutual value for both partners and Deliveroo
• Partner obsessed, with effective relationship building, organisation, and communication skills
• Confident working with and analysing data to identify growth opportunities and actionable recommendations
• Able to ideate and implement growth strategies with partners in a fast-paced environment
• Collaborative team player able to work with all levels of Deliveroo and in a high-growth setting

Responsibilities

• Manage the relationship of our top Retail/Non-food partners and become the expert in this space as we scale
• Drive partner performance by owning portfolio growth through proactive reporting, meetings, analysis, and improvement projects
• Oversee marketing and promotional planning for Retail/Non-Food partners as they scale on the platform
• Ensure an attractive value proposition for customers including selection, promotions, pricing, and service levels
• Collaborate with compliance, legal, and operations to ensure best practices
• Own the execution of site roll-outs as we scale the proposition and map gaps for partner expansion
• Represent Deliveroo across partner organisations and coordinate with internal stakeholders

Skills

Account management

Business development

Negotiation

Relationship building

Data analysis

Communication

Job description

Deliveroo UAE is seeking a Retail Account Manager for our New Verticals Team. You will manage relationships with top Retail/Non-food partners across categories, onboard and grow partnerships, and serve as the day-to-day liaison between partners and Deliveroo, translating partner needs to internal teams.

You will help new partners launch and succeed on the platform, while expanding existing business and delivering a best-in-class value proposition for customers in a fast-moving market.