Restaurant Supervisor - Lead Elite Guest Experiences

The Lana, Dubai - Dorchester Collection; Dubai; On-site; AED 60,000 - 110,000; Full time

Job summary

The Lana, Dubai - Dorchester Collection is seeking a Restaurant Supervisor to lead our lobby team and deliver flawless service for arrivals and afternoon tea experiences.

You will hire, mentor and develop staff through a cohesive training program, monitor revenue targets, control costs, and coordinate with other departments to maintain pristine outlets and high guest satisfaction in a luxury hotel setting.

Responsibilities

• Lead our lobby team in delivering flawless service, transforming arrivals and afternoon tea into memorable experiences.
• Hire, mentor and develop the team by implementing a cohesive training and development program within the department.
• Monitor revenue targets and ensure they are achieved and exceeded, while controlling beverage cost, payroll and other expenses.
• Hold daily pre-service team briefings to keep the full team informed of daily happenings and upcoming service.
• Liaise with other departments to ensure an immaculate outlet presentation, high cleanliness standards, and well-managed reservations.

Job description

The Lana, Dubai - Dorchester Collection is seeking a Restaurant Supervisor to lead our lobby team and deliver flawless service for arrivals and afternoon tea experiences.

You will hire, mentor and develop staff through a cohesive training program, monitor revenue targets, control costs, and coordinate with other departments to maintain pristine outlets and high guest satisfaction in a luxury hotel setting.