Lobby Lounge Manager — Ultra-Luxury Guest Experience Leader

Dorchester Collection; Dubai; On-site; AED 320,000 - 520,000; Full time

Benefits offered by this job

Competitive Salary Package

Family Benefits

World-class Development Opportunities

Complimentary stays with breakfast in

50 off at bars and restaurants

Meals on Duty

Private Medical Insurance

Life Insurance

Annual Flight Allowance

Education Support Allowance

Housing Allowance

Transportation Allowance

Uniform provided by the Company with..

Job summary

Dorchester Collection in Dubai is seeking a Lobby Lounge Manager to lead the restaurant's day-to-day operations, elevating guest experiences and mentoring a dedicated hospitality team. You will drive service excellence and contribute to the brand's ultra-luxury standards across the venue.

You will collaborate with colleagues across departments to uphold impeccable standards, implement training through the academy, and grow within our global portfolio.

Qualifications

• Proven managerial track record and ability to lead a team of passionate individuals.
• Excellent communication and customer service ethic.
• Detail-oriented, hands-on manager with strong interpersonal skills.
• Knowledge of ultra-luxury F&B trends and developments globally.
• English is the primary language; Arabic/Italian/French/Spanish/German desirable; relevant certification or hotel school diploma with experience in ultra-luxury hotels.

Responsibilities

• Oversee day-to-day restaurant operations to ensure the best guest experience.
• Hire, mentor and develop the team through cohesive training programs.
• Monitor revenue targets and control costs within budgets.
• Conduct daily pre-service team briefings to align staff on service.
• Coordinate with other departments to ensure immaculate presentation, cleanliness, and maintenance of outlets.

Skills

Customer service

Communication skills

Mentoring

Team leadership

Education

Hotel school diploma

Job description

Dorchester Collection in Dubai is seeking a Lobby Lounge Manager to lead the restaurant's day-to-day operations, elevating guest experiences and mentoring a dedicated hospitality team. You will drive service excellence and contribute to the brand's ultra-luxury standards across the venue.

You will collaborate with colleagues across departments to uphold impeccable standards, implement training through the academy, and grow within our global portfolio.