Lobby Lounge Manager: Lead, Delight Guests, Develop Team

The Lana, Dubai - Dorchester Collection; Dubai; On-site; AED 180,000 - 280,000; Full time

Job summary

The Lana, Dubai - Dorchester Collection, seeks a Lobby Lounge Manager in Dubai to lead the day-to-day restaurant operations and deliver exceptional guest experiences. You will hire and mentor staff, implement a cohesive training program, and ensure adherence to the brand values of Passion, Personality, Respect, Working Together and Creativity.

You will monitor revenue targets, manage costs within budgets, and liaise with other departments to maintain high standards of cleanliness and

Responsibilities

• Lead day-to-day restaurant operations to ensure the best guest experience.
• Hire, mentor, and develop the team with a cohesive training program, including sourcing and attracting talent.
• Model and implement Dorchester Collection values: Passion, Personality, Respect, Working Together and Creativity.
• Monitor revenue targets and control costs within budgets (bevCost, payroll, other expenses).
• Hold daily pre-service team briefings to align on day’s happenings and service plans.
• Coordinate with other departments to ensure immaculate presentation, cleanliness, and maintenance of outlet assets.
• Oversee reservations with hostesses to optimize productivity and guest satisfaction, driving revenue.
• Collaborate with service team to ensure beverage quality, presentation, and inventory control.

Job description

The Lana, Dubai - Dorchester Collection, seeks a Lobby Lounge Manager in Dubai to lead the day-to-day restaurant operations and deliver exceptional guest experiences. You will hire and mentor staff, implement a cohesive training program, and ensure adherence to the brand values of Passion, Personality, Respect, Working Together and Creativity.

You will monitor revenue targets, manage costs within budgets, and liaise with other departments to maintain high standards of cleanliness and