Restaurant Floor Supervisor & Guest Experience Lead

Solutions Leisure Group

Dubai

On-site

AED 67,000 - 100,000

Full time

3 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Solutions Leisure Group in Dubai is seeking an Assistant Floor Manager to support the Floor Manager in organising and supervising restaurant service. You will be familiar with the menu, assist with mise-en-place, and ensure guests are treated like superstars.

You will follow the Cycle of Service, maintain high standards of hygiene, supervise staff during shifts, monitor table maintenance, and help train team members. This is an on-site role requiring leadership and hospitality passion.

Qualifications

Experience in hospitality or restaurant service preferred.
Ability to lead and motivate staff.
Strong communication and guests service mindset.

Responsibilities

To follow our Cycle of Service at all times.
To assist the Floor Manager in the organization and supervision of service on the Floor.
To assist the Floor Manager in preparing the Restaurant, including mise-en-place for service.
To be familiar with every dish on the menu and provide explanations as requested.
To treat guests like Superstars.
To supervise cleaning of designated areas and ensure hygiene standards.
To assist with mise en place by distributing tasks and monitoring completion within time.