Guest-Centric Floor Supervisor

Solutions Leisure FZLLC; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Solutions Leisure FZLLC is seeking an Assistant Floor Manager in Dubai to support the Floor Manager in organizing and supervising restaurant service. You will be responsible for mise en place and ensuring each guest experiences service at its best.

You will know every dish on the menu and explain it to guests when asked, while maintaining high standards of personal and restaurant hygiene. The role requires leadership on the floor, training of junior staff, and ensuring smooth operation during

Qualifications

• Experience in supervising service on a restaurant floor.
• Ability to explain menu items confidently to guests.
• Strong emphasis on hygiene and standards of service.

Responsibilities

• Follow Cycle of Service at all times.
• Supervise on-floor service to ensure professional standards.
• Oversee cleaning of designated areas and hygiene routines.
• Assist with mise en place and task distribution for service.
• Ensure napkins and utensils are stocked and maintained.
• Take responsibility for service in the designated area during shifts.
• Assist with training programs, briefings and SOPs.
• Monitor stations for supplies and proper setup vs. time allocations.
• Supervise order taking and ensure accuracy in passing orders to kitchen.
• Be familiar with all menu items and present correct charges to guests.

Skills

Team supervision

Guest service

Mise en place

Food knowledge

Training staff

Job description

Solutions Leisure FZLLC is seeking an Assistant Floor Manager in Dubai to support the Floor Manager in organizing and supervising restaurant service. You will be responsible for mise en place and ensuring each guest experiences service at its best.

You will know every dish on the menu and explain it to guests when asked, while maintaining high standards of personal and restaurant hygiene. The role requires leadership on the floor, training of junior staff, and ensuring smooth operation during