Remote Arabic Customer Support Specialist

Tanqeeb; Abu Dhabi; On-site; AED 67,000 - 134,000; Full time

Benefits offered by this job

Work-from-home stipend

Mental health days

Life insurance coverage

Co-working space allowance

Company-provided laptop and tech

Job summary

Tanqeeb is hiring a remote Arabic-speaking Customer Support Specialist to serve our Arabic-speaking customers from anywhere. You will respond to inquiries in Arabic and English via phone, chat, or email, and ensure high-quality service.

Ideal candidates are fluent in Arabic and English with customer support experience and strong communication skills. A reliable internet connection and experience with CRM tools are preferred for a smooth remote workflow.

Qualifications

• Fluent in Arabic and English (spoken and written).
• Customer support experience is a plus.

Responsibilities

• Respond to customers in Arabic and English via phone, chat, or email.
• Resolve issues accurately and professionally.
• Translate and relay info between customers and internal teams.
• Keep detailed, accurate records of interactions.
• Support a consistently high-quality customer experience.

Skills

Arabic

English

Tools

CRM software

Job description

Tanqeeb is hiring a remote Arabic-speaking Customer Support Specialist to serve our Arabic-speaking customers from anywhere. You will respond to inquiries in Arabic and English via phone, chat, or email, and ensure high-quality service.

Ideal candidates are fluent in Arabic and English with customer support experience and strong communication skills. A reliable internet connection and experience with CRM tools are preferred for a smooth remote workflow.