Remote Account & Operations Executive — GCC Events

Guild & Craft Event Organizing LLC; Dubai; On-site; AED 5,600 - 17,000; Full time

Benefits offered by this job

Remote work in UAE

Full training provided

5% commission on invoices

Job summary

Guild & Craft Event Organizing LLC in Dubai is seeking a female, organized, tech-savvy Account/Operations Executive for a 3-month internship with commissions, leading to a full-time role. This 100% remote position requires UAE residency for internship and offers company visa on transition.

You will manage client inquiries, staff shortlisting, and invoices while coordinating with staff across the GCC. Strong English and Arabic (a plus), 1–2 years in operations/sales, and AI content experience are

Qualifications

• Fluent English (written & spoken). Arabic is a strong plus.
• 1–2 years of experience in operations, marketing, or sales.
• Freshers are welcome to apply.

Responsibilities

• Manage client inquiries and respond promptly and professionally.
• Shortlist staff, draft job proposals, and confirm bookings.
• Coordinate with staff before, during, and after events to ensure smooth execution.

Skills

English fluency

Arabic advantage

Operations experience

CRM proficiency

AI tools

Excel

Time management

Remote work

Staff coordination

Job description

Account/Operations Executive

Work From Home (UAE)•Internship to Full-Time•GCC Event Operations

Note: Only Female Candidates Apply. This is a customer-facing role. Given the field of the business, we prefer female candidates for this role.

About Guild & Craft

Guild & Craft is an event management company with event staffing as our forte. Connecting event organizers with vetted, professional talent — hostesses, promoters, emcees, models, brand ambassadors, ushers, photographers, videographers, entertainers, and celebrities — across Dubai, the GCC, and beyond. Serving various other segments of the events industry across the Gulf nations. Our head office is in Dubai. This is a remote position based in Dubai and supports our operations across the GCC region (UAE, Saudi Arabia, Bahrain, Kuwait, Oman, and Qatar).

Website: guildandcraft.com

About the Role

Structure: 3-month paid internship (+ commissions) leading to a full-time role based on performance.

Location: 100% Remote (Candidates must reside in the UAE with their own valid visa for the internship phase; company visa provided upon full-time transition).

We are looking for a female candidate who is organized, tech-savvy Account/Operations Executive to run day-to-day operations.

You will be the coordination hub between clients and event staff, manage inquiries end-to-end, communicate with the client, create inquiries, shortlist staff, check staff availability, share shortlisted staff portfolios with the client, and prepare estimates and invoices. Create a database of new staff in various GCC cities. This is a hands-on role for someone who enjoys owning processes, communicates clearly in English and Arabic (Arabic a plus), and is comfortable using AI tools to work efficiently. Full training will be provided. Candidates need to reside within the UAE.

Key Responsibilities

Client & Inquiry Management

• Manage all incoming inquiries and respond promptly and professionally.
• Follow up with clients and understand their requirements in detail.
• Prepare accurate inquiries and estimates and generate invoices.

Staffing & Event Coordination

• Shortlist suitable staff and draft job proposal messages for them.
• Check staff availability and confirm bookings.
• Coordinate with staff before, during, and after each event to ensure smooth execution.

CRM, Staff & Business Development

• Manage the CRM and keep records accurate and current.
• Conduct market research and expand the database of staff across GCC cities.
• Reach out to prospects via email, WhatsApp, and calls, explaining our services.

Other duties as assigned.

Skills & Requirements

• Fluent English (written & spoken). Spoken/written Arabic is a strong advantage.
• 1–2 years of experience in operations, marketing, or sales.
• Freshers are welcome to apply.
• Experience using AI tools and creating AI-generated content.
• Proficient with Microsoft Word, Excel, and CRM software.
• Tech-savvy and quick to learn new tools and systems.
• Strong time-management skills and the ability to juggle multiple priorities.
• A reliable computer and stable internet connection for remote work.

Schedule, Compensation & Benefits

• Internship salary: 500 AED per month + 5% profit commission on directly managed, client-paid invoices.
• Full-time salary: 1500 AED per month + 5% profit commission on directly managed, client-paid invoices.
• Working days: Monday to Saturday, 10:00 AM – 6:30 PM (Dubai time).
• Weekly off: Sundays off.
• Event weekends: Occasional part-time work may be required on off weekends when events are scheduled; these holidays will be compensated later with time off.
• Extended hours: Extended working hours may be required on event days and during the busy event season.
• Training: Full training will be provided for the role.
• Work setup: 100% remote / work from home within the UAE.

Skills

Skills & Requirements

• Fluent English (written & spoken). Spoken/written Arabic is a strong advantage.
• 1–2 years of experience in operations, marketing, or sales.
• Freshers are welcome to apply.
• Experience using AI tools and creating AI-generated content.
• Proficient with Microsoft Word, Excel, and CRM software.
• Tech-savvy and quick to learn new tools and systems.
• Strong time-management skills and the ability to juggle multiple priorities.
• A reliable computer and stable internet connection for remote work.