Receptionist (UAE National only)

Savills Group; Abu Dhabi; On-site; AED 54,000 - 71,000; Full time

Job summary

Savills Group in Abu Dhabi is seeking a professional Receptionist to greet visitors, answer calls, and provide exceptional customer service while maintaining a welcoming front-of-house environment.

The role requires strong administrative and IT skills, proficiency in MS Office, and the ability to coordinate meetings and supplier coordination. A well-presented, fluent English speaker with 3+ years of relevant experience will excel in this role.

Qualifications

• Fluent English, written and spoken, is essential.
• Strong communication and excellent customer service are required.
• Highly computer literate with MS Office (Word, PowerPoint, Outlook, Excel).
• Experience in managing external contracts or liaising with suppliers is a plus.

Responsibilities

• Greet visitors and provide front-of-house support.
• Answer and route phone calls and handle correspondence.
• Manage meeting room bookings and coordinate equipment.
• Prepare couriers and track packages for staff.
• Order office supplies and pantry items as needed.
• Assist with office events and catering arrangements.
• Support training for other admin staff and cover reception when needed.
• Assist Head of Office executive assistant during their absence.

Skills

Fluent English

Strong communication

Customer service

Presentable demeanor

Liaising with suppliers

External contracts management

Tools

PowerPoint

Word

Outlook

Excel

Job description

The Role

The office Receptionist is responsible for greeting visitors and delivering exceptional customer service assistance. This entails answering calls and fielding them accordingly, addressing visitor questions and needs, and providing an overall welcoming environment. This is a wide-ranging and responsible role requiring strong administrative, IT, organisational and communication skills and a 'can-do' attitude.

Key Responsibilities

• Provides professional 'front-of-house' response to all telephone and in-person enquiries from visitors
• Manages all correspondence including dealing with and distributing incoming emails/mail to the appropriate individuals
• Maintains bookings of all meeting rooms and ensures these remain tidy and presentable at all times
• Coordinates equipment for meeting rooms as required/requested
• Prepares couriers as and when required for all office staff and tracks the packages as necessary
• Helps track and maintain supply of all office stationery and pantry items and places orders with suppliers accordingly
• Helps with board meetings/office events, ensuring catering/refreshments are available
• Assist with conducting regular storeroom checks and coordinate with various teams to discard/shred old documents and ensure rooms are kept organised and neat
• Produce and edit documents using Power Point or word. Must have keen eye for graphics
• Provide training to other admins who will cover the reception desk if and when on annual leave/sick leave
• Take over certain responsibilities of Head of Office executive assistant when they are on leave
• Undertake ad-hoc projects and tasks, as and when required.

Skills, Knowledge and Experience

• Fluent English language speaker – written and spoken.
• Minimum 3 years' relevant office experience
• Highly computer literate in all Microsoft office application (Word, PowerPoint, Outlook, Excel). Able to evaluate the IT needs of the office and communicate with Savills IT central team
• Strong communication and customer service skills
• Presentable and confident demeanour
• Preferably experience of managing external contracts/ liaising with suppliers