Receptionist - immediate start

GEMS Wellington School - Qatar; United Arab Emirates; On-site; AED 33,000 - 50,000; Full time

Job summary

GEMS Wellington School - Qatar is seeking a professional, friendly Receptionist to join our school team. You will be the first point of contact for parents, visitors, students and staff, delivering excellent customer service and providing essential administrative support.

By coordinating front desk activities, handling calls and enquiries, and maintaining accurate records, you will help create a welcoming, efficient environment that reflects the school's high standards and policies.

Responsibilities

• Welcome visitors and provide a positive first impression of the school.
• Handle telephone calls, emails, and enquiries in a professional and timely manner.
• Provide accurate information regarding admissions, school services, and general enquiries.
• Ensure continuous front desk coverage throughout the school day.
• Record and manage visitor, caller, and student attendance records.
• Process Transfer Certificates (TCs) and maintain accurate documentation.
• Handle parent concerns appropriately and elevate matters when required.
• Support the school with general administrative and secretarial tasks.
• Maintain confidentiality and adhere to all school policies and procedures.
• Attend meetings and collaborate effectively with colleagues.

Job description

We are seeking a professional, friendly, and customer-focused Receptionist to join our school team. The successful candidate will be the first point of contact for parents, visitors, students, and staff, providing exceptional customer service and administrative support.

Key Responsibilities:

• Welcome visitors and provide a positive first impression of the school.
• Handle telephone calls, emails, and enquiries in a professional and timely manner.
• Provide accurate information regarding admissions, school services, and general enquiries.
• Ensure continuous front desk coverage throughout the school day.
• Record and manage visitor, caller, and student attendance records.
• Process Transfer Certificates (TCs) and maintain accurate documentation.
• Handle parent concerns appropriately and elevate matters when required.
• Support the school with general administrative and secretarial tasks.
• Maintain confidentiality and adhere to all school policies and procedures.
• Attend meetings and collaborate effectively with colleagues.