Receptionist - immediate start

GEMS Education; Fujairah; On-site; AED 33,000 - 58,000; Full time

Job summary

GEMS Education is seeking a Receptionist to join our school team in Fujairah. You will be the first point of contact for parents, visitors, students and staff, delivering friendly, professional service and essential administrative support.

Responsibilities include greeting visitors, handling calls and emails, providing admissions information, maintaining attendance records, processing TCs, and supporting general office tasks while upholding confidentiality and school policies.

Qualifications

• Need to be fluent in English and Arabic.
• Strong High school education including Arabic, English, and Maths.

Responsibilities

• Welcome visitors and provide a positive first impression of the school.
• Handle telephone calls, emails, and enquiries in a professional and timely manner.
• Provide accurate information regarding admissions, school services, and general enquiries.
• Ensure continuous front desk coverage throughout the school day.
• Record and manage visitor, caller, and student attendance records.
• Process Transfer Certificates (TCs) and maintain accurate documentation.
• Handle parent concerns appropriately and elevate matters when required.
• Support the school with general administrative and secretarial tasks.
• Maintain confidentiality and adhere to all school policies and procedures.
• Attend meetings and collaborate effectively with colleagues.

Skills

Effective communicator

Interpersonal skills

Fluent English & Arabic

Education

High school diploma (Arabic, English, Maths)

Tools

Microsoft Office

Job description

Job Description

We are seeking a professional, friendly, and customer-focused Receptionist to join our school team. The successful candidate will be the first point of contact for parents, visitors, students, and staff, providing exceptional customer service and administrative support.

Key Responsibilities

• Welcome visitors and provide a positive first impression of the school.
• Handle telephone calls, emails, and enquiries in a professional and timely manner.
• Provide accurate information regarding admissions, school services, and general enquiries.
• Ensure continuous front desk coverage throughout the school day.
• Record and manage visitor, caller, and student attendance records.
• Process Transfer Certificates (TCs) and maintain accurate documentation.
• Handle parent concerns appropriately and elevate matters when required.
• Support the school with general administrative and secretarial tasks.
• Maintain confidentiality and adhere to all school policies and procedures.
• Attend meetings and collaborate effectively with colleagues.

Expected Qualifications

• Need to be a fluent English and Arabic speaker.
• Strong High school education, including Arabic, English, and Maths

Expected Experience

• A minimum of one year experience working as a receptionist or in a customer service-focused role.
• Effective communicator (written and spoken)
• Interpersonal skills, able to operate in a diverse environment

Job-Specific Knowledge & Skills

• Ability to multi-task and cope with peaks of demand
• Proficient secretarial and computer skills

Advanced user of Microsoft Office an advantage