Receptionist (Emirati National)

AW Rostamani Holdings LLC; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

AW Rostamani Holdings LLC in Dubai seeks an experienced front desk receptionist to welcome visitors, answer calls, and support executive operations. You will maintain a professional, organized reception and assist the CEO with schedules and travel arrangements.

The role requires 3–5 years in a similar position, a Bachelor's degree or Diploma, strong English communication, and excellent time management; Arabic is a plus.

Qualifications

• Bachelor's degree or Diploma in a relevant field.
• 3 to 5 years of experience in a similar reception/office role.
• Proficient in MS Office and general computer skills.

Responsibilities

• Greet and assist visitors in a positive, professional manner.
• Answer and direct phone calls politely and promptly.
• Maintain reception and common areas clean and organized.
• Manage visitor registrations and issue badges as required.
• Coordinate with CEO schedule and travel arrangements.
• Organize meetings and coordinate events with relevant departments.
• Handle confidential information with discretion.

Skills

Good communication skills

Good computer skills

Professional appearance

Customer service

Time management

Education

Bachelor's degree or Diploma

Job description

Responsibilities

• Welcome visitors in a positive, friendly manner and with a helpful attitude; answer any questions visitors have.
• Answer and direct phone calls in a polite and friendly manner.
• Timely notify company personnel of visitor arrival.
• Maintain reception area and all common areas in a clean and tidy manner at all times.
• Operate standard office equipment on a regular basis, including a copy machine and a computer.
• Keep detailed and accurate records of visitor requests and of calls received through the system or log.
• Receive deliveries, sort and distribute incoming mail.
• Take inventory of supplies and restock as needed.
• Ensure the visitor does not wait for the company personnel for more than 5 minutes.
• Ensure all tenant and visitor meetings are held in the meeting rooms.
• Maintain security and telecommunications system.
• Direct visitors by maintaining employee and department directories.
• Enter visits in the system and issue visitor badges if required following established procedures.
• Operate telecommunication system by following manufacturer’s instructions for house phone and console operation.
• Contribute to team effort by accomplishing related results as needed.
• Ensure guests and visitors are always greeted and served refreshments.
• Organize and coordinate the day‑to‑day schedule of the CEO, including appointments, meetings, and travel arrangements.
• Coordinate with Marketing and other relevant departments for company events, workshops, activities and exhibitions, ensuring all logistics are handled efficiently.
• Share meeting agendas, minutes and project materials with the leadership team before deadlines.
• Handle confidential information with discretion and professionalism.
• Greet and assist CEO visitors with a courteous and professional demeanor, ensuring they feel valued and attended to promptly.
• Manage travel and all other reimbursement records, ensuring all claims are processed.

Education and Qualifications

• Educational qualification: Bachelor's degree or Diploma.
• Work experience: 3 to 5 years in a similar or same position.

Competencies

• Good communication skills
• Good computer skills
• Professional appearance
• Customer service
• Time management

Languages

• Good written and verbal communication skills in English.
• Arabic is a plus.