Receptionist & Coordinator, Enterprise Learning Operations | Onsite UAE | UAE-Based

Infopro Learning; Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

Infopro Learning seeks a Receptionist & Coordinator to provide frontline support at a UAE training center. The role focuses on creating a positive, organized environment for learners, facilitators, and visitors, including reception, registration, and session setup.

Ideal candidates have 2+ years in reception or admin, strong English communication, and basic MS Office skills. Arabic is a plus; UAE-based onsite role with full-time presence.

Qualifications

• 2+ years in reception, administrative support, or customer service roles.
• Strong communication skills in English; Arabic is an advantage.
• Experience in hospitality, customer-facing, or learner support environments preferred.
• Basic proficiency with MS Office and common workplace tools.

Responsibilities

• Manage frontline learner support and check-in processes.
• Coordinate daily activities, session setup, and room readiness.
• Assist with registration, orientation, and visitor coordination.
• Provide basic tech support and escalate issues as needed.

Skills

Frontline support

English communication

Organizational skills

MS Office

Education

2+ years in reception/administration

Tools

MS Office

Job description

Receptionist & Coordinator, Enterprise Learning Operations | Onsite UAE | UAE-Based

About the Role

We are looking for a Receptionist & Coordinator to provide frontline support at a training center supporting a large-scale learning program in the UAE. This role is focused on creating a positive, organized, and well-managed environment for learners, facilitators, and visitors.

You will handle reception, coordinate daily activities, support session setup, and assist with basic technology and facilities needs. This role is ideal for someone who is organized, service-oriented, and comfortable managing multiple tasks in a busy environment.

What You’ll Own

Frontline Learner Support

• Act as the first point of contact for learners arriving at the training center
• Greet and assist learners with check-in, directions, and general questions
• Support registration, orientation, and daily coordination needs
• Escalate issues to the appropriate team members when needed

Facilities & Environment Coordination

• Support setup and readiness of training rooms and common areas
• Monitor environment quality including cleanliness, layout, and basic facilities needs
• Report and follow up on facilities issues
• Maintain a professional and welcoming reception area

Event & Session Setup

• Prepare rooms for training sessions including seating, materials, and signage
• Distribute learner materials and ensure rooms are ready before start times
• Support coordination of daily schedules and room usage

Basic Technology Support

• Provide first-line support for common issues such as Wi-Fi access and basic device or platform questions
• Test equipment before sessions to ensure readiness
• Escalate technical issues to the appropriate support teams when needed

Visitor Coordination

• Manage visitor check-in, badges, and access procedures
• Maintain visitor records in line with site requirements
• Provide a professional and welcoming experience for all guests

Location & Working Model

This role is based onsite in the UAE at an assigned training center location. Full-time onsite presence is required during working hours.

Additional Information

This role supports a dedicated client program and will be employed locally in the UAE in alignment with regional employment requirements.

What We’re Looking For

• 2+ years of experience in reception, administrative support, or customer service roles
• Strong communication skills in English; Arabic is an advantage
• Experience in hospitality, customer-facing, or learner support environments preferred
• Basic proficiency with MS Office and common workplace tools
• Friendly, professional, and service-oriented approach
• Strong organizational skills and ability to manage multiple tasks

What Makes You Successful in This Role

You are approachable, organized, and reliable. You create a positive first impression and keep things running smoothly behind the scenes. You are comfortable handling multiple requests and know when to ...