Frontline Reception & Learning Operations Coordinator

Infopro Learning, Inc; Dubai; On-site; AED 45,000 - 73,000; Full time

Job summary

Infopro Learning, Inc. is seeking a Receptionist & Coordinator for onsite UAE operations at a training center supporting a large-scale learning program.

You will ensure a positive, organized environment for learners, facilitators, and visitors, handling reception, coordinating daily activities, and assisting with setup and facilities needs. The ideal candidate is organized, service-oriented, and comfortable managing multiple tasks in a busy setting.

Qualifications

• 2+ years of experience in reception, administrative support, or customer service roles.
• Strong communication skills in English; Arabic is an advantage.
• Experience in hospitality, customer-facing, or learner support environments preferred.
• Basic proficiency with MS Office and common workplace tools.
• Friendly, professional, and service-oriented approach.
• Strong organizational skills and ability to manage multiple tasks.

Responsibilities

• Act as first contact for learners arriving at the training center.
• Greet and assist learners with check-in, directions, and questions.
• Support registration, orientation and daily coordination needs.
• Escalate issues to appropriate team members when needed.
• Support setup and readiness of training rooms and common areas.
• Monitor environment quality including cleanliness, layout, and basic facilities needs.
• Report and follow up on facilities issues.
• Maintain a professional and welcoming reception area.
• Prepare rooms for training sessions including seating, materials, and signage.
• Distribute learner materials and ensure rooms are ready before start times.
• Coordinate daily schedules and room usage.
• Provide first-line support for Wi-Fi and basic device questions.
• Test equipment before sessions to ensure readiness.
• Escalate technical issues to support teams when needed.
• Manage visitor check-in, badges and access procedures.
• Maintain visitor records per site requirements.
• Provide a professional and welcoming experience for guests.

Skills

Reception experience

Administrative support

Customer service

English communication

Arabic language (advantage)

MS Office

Organizational skills

Friendly, professional

Tools

MS Office

Job description

Infopro Learning, Inc. is seeking a Receptionist & Coordinator for onsite UAE operations at a training center supporting a large-scale learning program.

You will ensure a positive, organized environment for learners, facilitators, and visitors, handling reception, coordinating daily activities, and assisting with setup and facilities needs. The ideal candidate is organized, service-oriented, and comfortable managing multiple tasks in a busy setting.