Administrative Assistant

CERT The Centre of Excellence for Applied Research & Training; Abu Dhabi; On-site; AED 56,000 - 78,000; Part time

Job summary

CERT The Centre of Excellence for Applied Research & Training is seeking an on-site focal point to support learners and trainers across multiple UAE locations, including Abu Dhabi, Al Ain, Dubai, Ras Al Khaimah, and Fujairah. This temporary/part-time role requires proactive issue resolution and regular status reporting to the Operations team.

The ideal candidate will have a Diploma or equivalent and at least 1 year of related experience, with strong communication and organizational skills, and

Qualifications

• Diploma or equivalent is mandatory.
• Minimum 1 year of relevant work experience.

Responsibilities

• Act as the on-site point of contact for learners and trainers at the assigned location
• Identify and resolve day-to-day operational issues on site, escalating to the Operations team where needed
• Provide regular reports to the Operations team on site status and issues encountered
• Support classroom readiness and coordinate with trainers on immediate on-site needs
• Ensure learners have the support they need to stay engaged and attend

Skills

Strong communication

Independent work

Reliable and organized

Basic computer literacy

Education

Diploma or equivalent

Job description

Serve as the on-site focal point supporting learners and trainers at the assigned location, resolving day-to-day operational issues and providing regular reports to the Operations team.

LOCATIONS

This role supports our training programs in one of many UAE locations: Abu Dhabi, Al Ain, Dubai, Ras Al Khaimah, Fujairah.

EMPLOYMENT TYPE

Temporary / Part-time position.

KEY RESPONSIBILITIES

• Act as the on-site point of contact for learners and trainers at the assigned location
• Identify and resolve day-to-day operational issues on site, escalating to the Operations team where needed
• Provide regular reports to the Operations team on site status and issues encountered
• Support classroom readiness and coordinate with trainers on immediate on-site needs
• Ensure learners have the support they need to stay engaged and attend

QUALIFICATIONS

• Diploma or equivalent, mandatory
• Minimum 1 year of relevant work experience.

SKILLS & EXPERIENCE

• Strong communication and interpersonal skills
• Ability to work independently and resolve issues with minimal supervision
• Reliable and organized, comfortable managing multiple day-to-day tasks
• Basic computer literacy (email, reporting tools).

LANGUAGE REQUIREMENTS

• English: Business proficiency (written and spoken)
• Arabic: Native or fluent proficiency (written and spoken), mandatory.