Receptionist And Coordinator Enterprise Learning Operations Onsite UAE UAE-Based

Infopro Learning, Inc; Dubai; On-site; AED 45,000 - 73,000; Full time

Job summary

Infopro Learning, Inc. is seeking a Receptionist & Coordinator for onsite UAE operations at a training center supporting a large-scale learning program.

You will ensure a positive, organized environment for learners, facilitators, and visitors, handling reception, coordinating daily activities, and assisting with setup and facilities needs. The ideal candidate is organized, service-oriented, and comfortable managing multiple tasks in a busy setting.

Qualifications

• 2+ years of experience in reception, administrative support, or customer service roles.
• Strong communication skills in English; Arabic is an advantage.
• Experience in hospitality, customer-facing, or learner support environments preferred.
• Basic proficiency with MS Office and common workplace tools.
• Friendly, professional, and service-oriented approach.
• Strong organizational skills and ability to manage multiple tasks.

Responsibilities

• Act as first contact for learners arriving at the training center.
• Greet and assist learners with check-in, directions, and questions.
• Support registration, orientation and daily coordination needs.
• Escalate issues to appropriate team members when needed.
• Support setup and readiness of training rooms and common areas.
• Monitor environment quality including cleanliness, layout, and basic facilities needs.
• Report and follow up on facilities issues.
• Maintain a professional and welcoming reception area.
• Prepare rooms for training sessions including seating, materials, and signage.
• Distribute learner materials and ensure rooms are ready before start times.
• Coordinate daily schedules and room usage.
• Provide first-line support for Wi-Fi and basic device questions.
• Test equipment before sessions to ensure readiness.
• Escalate technical issues to support teams when needed.
• Manage visitor check-in, badges and access procedures.
• Maintain visitor records per site requirements.
• Provide a professional and welcoming experience for guests.

Skills

Reception experience

Administrative support

Customer service

English communication

Arabic language (advantage)

MS Office

Organizational skills

Friendly, professional

Tools

MS Office

Job description

Job Description:

Receptionist & Coordinator, Enterprise Learning Operations | Onsite UAE | UAE-Based

About the Role

We are looking for a Receptionist & Coordinator to provide frontline support at a training center supporting a large-scale learning program in the UAE. This role is focused on creating a positive, organized, and well-managed environment for learners, facilitators, and visitors.

You will handle reception, coordinate daily activities, support session setup, and assist with basic technology and facilities needs. This role is ideal for someone who is organized, service-oriented, and comfortable managing multiple tasks in a busy environment.

What You'll Own

Frontline Learner Support

• Act as the first point of contact for learners arriving at the training center

• Greet and assist learners with check-in, directions, and general questions

• Support registration, orientation, and daily coordination needs

• Escalate issues to the appropriate team members when needed

Facilities & Environment Coordination

• Support setup and readiness of training rooms and common areas

• Monitor environment quality including cleanliness, layout, and basic facilities needs

• Report and follow up on facilities issues

• Maintain a professional and welcoming reception area

Event & Session Setup

• Prepare rooms for training sessions including seating, materials, and signage

• Distribute learner materials and ensure rooms are ready before start times

• Support coordination of daily schedules and room usage

Basic Technology Support

• Provide first-line support for common issues such as Wi-Fi access and basic device or platform questions

• Test equipment before sessions to ensure readiness

• Escalate technical issues to the appropriate support teams when needed

Visitor Coordination

• Manage visitor check-in, badges, and access procedures

• Maintain visitor records in line with site requirements

• Provide a professional and welcoming experience for all guests

Location & Working Model

This role is based onsite in the UAE at an assigned training center location. Full-time onsite presence is required during working hours.

Additional Information

This role supports a dedicated client program and will be employed locally in the UAE in alignment with regional employment requirements.

What We’re Looking For

• 2+ years of experience in reception, administrative support, or customer service roles

• Strong communication skills in English; Arabic is an advantage

• Experience in hospitality, customer-facing, or learner support environments preferred

• Basic proficiency with MS Office and common workplace tools

• Friendly, professional, and service-oriented approach

• Strong organizational skills and ability to manage multiple tasks

What Makes You Successful in This Role

You are approachable, organized, and reliable. You create a positive first impression and keep things running smoothly behind the scenes. You are comfortable handling multiple requests and know when to elevate issues.

If you enjoy working in a people-facing environment and take pride in creating a well-run, welcoming space, we encourage you to apply.

Requirements: