Receptionist Communication Officer

Mouratoglou Tennis Center; Abu Dhabi; Presencial; AED 78.000 - 100.000; Jornada completa

Descripción de la vacante

Mouratoglou Tennis Center in Abu Dhabi is seeking a Receptionist/Communication Officer to manage the front desk, bookings, and client communications. You will prepare reports, organize events, and support the management team while promoting the Mouratoglou brand.

The ideal candidate has proven receptionist experience, excellent English communication, strong organizational skills, and proficiency in MS Office and CRM systems. Join a dynamic team in a sports facility setting.

Formación

• Proven experience in a receptionist or administrative role.
• Excellent verbal and written communication in English; other languages a plus.
• Strong interpersonal skills to build relationships with clients, staff, and stakeholders.
• Highly organized with multitasking and attention to detail.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and CRM familiarity.
• Customer service orientation and brand promotion.

Responsabilidades

• Manage the front desk, handle phone calls, emails, and in-person inquiries.
• Book lessons on the booking platform, manage reservations, check availability.
• Prepare and share daily, weekly, and monthly reports, communicate updates clearly and on time.
• Ensure smooth communication between the center, clients, and staff.
• Assist in organizing events and activities, including scheduling and logistics.
• Maintain accurate records and databases, up-to-date information.
• Provide administrative support to management, including calendars and correspondence.
• Promote the Mouratoglou brand and values through effective communication and customer service.

Conocimientos

Reception experience

English communication

Interpersonal skills

Organizational skills

MS Office

CRM familiarity

Customer service

Team player

Adaptability

Herramientas

Microsoft Office

CRM software

Descripción del empleo

Job Description

As part of our continuous growth, we are hiring a Receptionist / Communication Officer to join our center in Abu Dhabi.

Responsibilities & Missions

• Manage the front desk, handle phone calls, emails, and in-person inquiries with professionalism and efficiency
• Book lessons on the booking platform, manage reservations, check availability, and update schedules to ensure accurate bookings and smooth coordination
• Prepare and share daily, weekly, and monthly reports, compile relevant data, summarize key activities, and communicate updates clearly and on time
• Ensure smooth communication between the center, clients, and staff, maintaining a welcoming and organized environment
• Assist in organizing events and activities, including scheduling, logistics, and promotion
• Maintain accurate records and databases, ensuring all information is up-to-date and easily accessible
• Provide administrative support to the management team, including preparing documents, managing calendars, and handling correspondence
• Promote the Mouratoglou brand and values, both internally and externally, through effective communication and customer service

Profile

• Experience: Proven experience in a receptionist or administrative role, preferably in a customer-facing environment such as a sports facility, hotel, or corporate setting.
• Communication Skills: Excellent verbal and written communication skills in English; proficiency in additional languages is an advantage
• Interpersonal Skills: Strong ability to build and maintain positive relationships with clients, staff, and stakeholders
• Organizational Skills: Highly organized with the ability to manage multiple tasks, prioritize effectively, and maintain attention to detail
• Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with customer relationship management (CRM) software
• Customer Service Orientation: A strong commitment to provide exceptional customer service and promote the Mouratoglou brand
• Team Player: Ability to work collaboratively within a team and contribute to a positive work environment
• Adaptability: Flexibility to handle a variety of tasks and adapt to changing priorities in a dynamic environment