Receptionist and Guest Relations Officer - Automotive Showroom

AlFuttaim; Dubai; On-site; AED 44,640 - 66,960; Part time

Benefits offered by this job

Flexible working structure

Career growth opportunities

Hands-on experience in a professional showroom

Job summary

AlFuttaim in Dubai is looking for a Receptionist and Guest Relations Officer. This part-time role focuses on providing exceptional customer service in a premium showroom and service centre environment, ensuring a welcoming first impression and a smooth customer journey.

The ideal candidate will be an UAE National with strong communication skills, able to handle front desk operations and provide basic service information. Join us for a unique career growth opportunity within the automotive industry.

Qualifications

• UAE National with Family Book.
• Strong communication skills in English.
• Customer service experience is an advantage.

Responsibilities

• Welcome customers entering the showroom or service centre.
• Guide visitors to the appropriate representatives efficiently.
• Deliver a professional first impression and ensure a smooth customer journey.

Skills

Customer service and front desk management

Communication and interpersonal skills

Basic administrative and coordination abilities

Microsoft Office knowledge

Time management and multitasking

Education

High school diploma or higher qualification

Job description

Job Snapshot

Role: Receptionist and Guest Relations Officer | Location: Dubai, UAE | Industry: Automotive | Function: Front Desk-Reception | Experience: 0-2 years | Job Type: Part-time Position

Overview

Receptionist and Guest Relations Officer Dubai UAE Automotive hiring opportunity focused on delivering exceptional customer service within a premium showroom and service centre environment. This role ensures a welcoming first impression and smooth customer journey while supporting front desk operations in the Automotive industry.

Job Details

Country: UAE | City: Dubai | Industry: Automotive | Function: Front Desk-Reception | Salary: 4000-6000

Gender & Nationality

Gender: Any Candidate

Nationality: UAE Nationals only

Role Context

The Receptionist and Guest Relations Officer plays a key role in representing the brand at the first point of contact. The position supports customer engagement, ensures efficient coordination within the showroom, and contributes to a high-quality service experience that strengthens customer satisfaction and brand loyalty.

Key Responsibilities

• Welcome customers entering the showroom or service centre and provide a professional first impression
• Guide visitors to the appropriate sales or service representatives efficiently
• Ensure a smooth and positive customer journey from arrival to departure
• Handle front desk coordination and maintain an organized reception area
• Support customer inquiries and provide basic information about services and processes
• Coordinate with internal teams to ensure seamless customer handling
• Deliver a warm and professional send‑off to all visitors

Ideal Profile

• UAE National with Family Book
• High school diploma or higher qualification
• Strong communication skills in English
• Customer service experience is an advantage
• Basic knowledge of Microsoft Office tools including Excel
• Positive attitude with strong interpersonal skills
• Ability to work in a fast‑paced customer‑facing environment

Skills Set

• Customer service and front desk management
• Communication and interpersonal skills
• Basic administrative and coordination abilitiesMS Office and data handling
• Team collaboration and coordination
• Time management and multitasking

Why Join Us

• Opportunity to work with globally recognized automotive brands in Dubai UAE
• Gain hands‑on experience in a professional showroom environment
• Part‑time role with flexible working structure
• Exposure to customer service excellence standards
• Career growth opportunities within a leading automotive group

About the Company

Al‑Futtaim Automotive is a leading automotive division in the UAE, representing world‑renowned brands such as Toyota and Lexus. With a strong presence across multiple markets, the company continues to deliver high‑quality mobility solutions and customer‑focused services while building long‑term relationships across the region.