Guest Relations Officer - Automotive Showroom

AlFuttaim; Dubai; On-site; AED 44,640 - 61,380; Part time

Benefits offered by this job

Flexible part‑time role

Career development opportunities

Supportive team environment

Job summary

AlFuttaim in Dubai is looking for a motivated Guest Relations Officer to deliver exceptional front‑desk service in our automotive showroom. This part-time role offers valuable experience with one of the UAE's leading automotive brands. You will be the first point of contact, ensuring guests have a smooth and personalized experience from arrival to departure.

The ideal candidate is a UAE national with strong English communication skills and basic MS Office knowledge. Join us for career development opportunities and a supportive team environment.

Qualifications

• UAE National with a valid Family Book for Emiratization requirement.
• Existing Al‑Futtaim employee with at least 18 months of service.
• Strong English communication skills and confident interpersonal ability.
• Customer service experience is an added advantage.

Responsibilities

• Welcome all customers visiting the showroom with professionalism.
• Serve as the first point of contact for customers.
• Deliver a smooth and personalized customer journey.
• Ensure every guest receives a warm send‑off.
• Support showroom operations by maintaining front‑desk coordination.

Skills

Guest relations and front‑desk service

Customer experience management

Professional communication and interpersonal skills

Microsoft Office and Excel basics

Team coordination and workplace etiquette

Education

High school diploma or higher qualification

Tools

Microsoft Excel

Job description

Overview

Guest Relations Officer - Automotive Showroom

Location: Dubai, UAE

Industry: Automotive

Function: Guest Services‑Concierge

Job Type: Part‑time

Salary: 4000‑5500 AED monthly (market estimated)

Gender: Any

Nationality: UAE national

This role is for motivated Emirati professionals to deliver exceptional front‑desk service in a premium dealership environment. The Guest Relations Officer creates the first and last impression for showroom visitors, enhancing brand reputation and customer satisfaction.

Key Responsibilities

• Welcome all customers visiting the showroom with professionalism and a positive attitude.
• Serve as the first point of contact and guide customers to the correct sales executive or department.
• Deliver a smooth and personalized customer journey from arrival to departure.
• Ensure every guest receives a warm and professional send‑off.
• Support showroom operations by maintaining front‑desk coordination and customer flow.
• Handle customer inquiries and provide accurate information when needed.
• Assist internal teams by ensuring visitors are connected quickly and efficiently.
• Maintain professional presentation and high hospitality standards at all times.

Ideal Profile

• UAE National with a valid Family Book for Emiratization requirement.
• High school diploma or higher qualification.
• Existing Al‑Futtaim employee with at least 18 months of service.
• Strong English communication skills and confident interpersonal ability.
• Customer service experience is an added advantage.
• Basic MS Office knowledge, preference for Excel familiarity.
• Comfortable working in a busy customer‑facing automotive environment.
• Flexible to work morning or afternoon shifts for 4 hours per day.

Skills Set

• Guest relations and front‑desk service.
• Customer experience management.
• Showroom reception and visitor handling.
• Professional communication and interpersonal skills.
• Microsoft Office and Excel basics.
• Team coordination and workplace etiquette.
• Administrative support and scheduling awareness.
• Customer‑focused problem solving.

Why Join Us

• Flexible part‑time role with two days off per week.
• Valuable experience with one of the UAE's leading automotive brands.
• Strong exposure to professional dealership operations and customer service excellence.
• Career development opportunities within Al‑Futtaim Automotive.
• Supportive team environment with long‑term growth potential.
• Opportunity to build leadership and customer engagement skills.