Receptionist

R&B Fashion; Dubai; On-site; AED 33,000 - 67,000; Full time

Job summary

R&B Fashion in Dubai seeks an efficient Receptionist to greet visitors, handle phone inquiries, and provide essential administrative support. You will maintain a welcoming reception area, manage calendars, and assist with office tasks to ensure smooth daily operations.

The ideal candidate has 1–3 years in reception or administrative roles, strong MS Office skills, and a professional demeanor under pressure. UAE work environment and on-site role.

Qualifications

• High school diploma or equivalent.
• Proficiency in telephone etiquette, customer service and basic office software.
• Strong communication, organization and multitasking skills.

Responsibilities

• Greet and welcome visitors in person or by phone; direct to appropriate person or department.
• Answer, screen and forward calls; provide basic information.
• Receive and sort daily mail and deliveries; maintain security and issue visitor badges.
• Update appointment calendars and schedule meetings; coordinate room bookings.
• Perform clerical duties (filing, photocopying, faxing); assist with gate pass applications and NOC requests.

Skills

Telephone etiquette

Customer service

Microsoft Office

Communication

Organization

Multitasking

Education

High school diploma or equivalent

Tools

MS Office Suite

Booking systems

Job description

Job Description:

Objective

• The position is responsible to welcome visitors by greeting them, in person or on the telephone; answering or referring inquiries. Directs visitors by maintaining employee and department directories; giving instruction.
• Maintains security by following procedures; monitoring logbook and issuing visitor badges.

Key Responsibility

• Serve visitors by greeting, welcoming, directing and announcing them appropriately.
• Answer, screen and forward any incoming phone calls while providing basic information when needed.
• Receive and sort daily mail/deliveries/couriers.
• Maintain security by following procedure and controlling access (monitor logbook, issue visitor badges).
• Update appointment calendars and schedule meetings/appointments.
• Perform other clerical duties such as filing, photocopying, collating, faxing etc.
• Perform other duties (i.e., gate pass application, salary certificate and NOC request).

Record Management

• Assist in OHC requests for designated staffs.
• Maintain accurate records for the OHC requests.
• Processing the VIP Tags (Cancellation and Activation)
• Updating the tracking sheet.

Confidentiality

• Handle sensitive information with discretion and professionalism.

Customer Service

• Handle inquiries and provide accurate information.
• Resolve basic complaints or elevate as needed.

Office Organization

• Maintain a tidy and welcoming reception area.
• Ensure office supplies are stocked and organized.

Internal Communication

• Relay important messages or information to staffs.
• Assist in distributing internal notices or announcements.

Technology Use

• Use office software (e.g., MS Office, booking systems).
• Operate office equipment (e.g., printers, switchboards).

Appointment Scheduling

• Update calendars and schedule meetings or appointments.
• Coordinate meeting room bookings or availability.

Desired Experience

• The ideal Receptionist should have 1-3 years of experience in reception or administrative roles, preferably in a professional office setting.
• Proficiency in telephone etiquette, customer service, and basic office software (e.g., Microsoft Office).
• High school diploma or equivalent; additional certification in office administration or receptionist training may be beneficial.
• Strong communication, organization, and multitasking skills.
• Friendly demeanor, professional appearance, and ability to remain calm under pressure.

Requirements