RB&E Supervisor: Luxury Dining and Guest Experience Lead

Mandarin Oriental Hotel Group

Dubai

In loco

AED 134.000 - 201.000

Tempo pieno

4 giorni fa

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Descrizione del lavoro

Mandarin Oriental Downtown Dubai is seeking an RB&E Supervisor to lead the Restaurants Bars & Experiences team. You will ensure exceptional guest service, supervise shifts, and maintain outlet readiness within a luxury, high-volume setting on Sheikh Zayed Road.

You will train staff, coach performance, and collaborate with other outlets and hotel departments to deliver consistent service quality. Arabic language skills and POS proficiency are a plus in this diverse environment.

Competenze

Degree or Higher National Diploma in Hospitality/Hotel/Business Management is preferred.
Experience as Supervisor in a high-volume restaurant with highest levels of service is preferred.
A minimum of 2 years of experience working in a 5-star luxury hotel environment.

Mansioni

Lead each assigned shift from briefing through closing; allocate positions and duties.
Maintain service standards; monitor pace and steps in where needed.
Coordinate with outlets and hotel departments to ensure efficiency and guest satisfaction.
Provide coaching, training and ongoing development for team members.
Ensure cleanliness, organization and readiness of guest-facing and back-of-house areas.