RB&E Supervisor — Luxury Dining & Sunvibe Experience

Mandarin Oriental; Dubai; In loco; AED 120.000 - 180.000; Tempo pieno

Vantaggi offerti da questo lavoro

MOstay program

Health & Wellness benefits

Competitive salary and benefits

Descrizione del lavoro

Mandarin Oriental Jumeira, Dubai seeks an RB&E Supervisor to lead the Sunvibe team. You will supervise the floor, train staff, manage orders and payments, and ensure top-tier guest service in a luxury hotel setting. A strong knowledge of outlet concepts, events, and upselling is essential.

Fluency in English is required; high standards of service, teamwork, and operational excellence are expected in this prestigious environment.

Competenze

• High-end F&B supervisory experience preferred.
• Excellent guest service skills and a professional appearance.

Mansioni

• Lead a restaurant section, supervise floor team, assign tasks and ensure timely opening/closing checks.
• Maintain knowledge of outlet concept, menu, beverages and events; communicate with team and guests.
• Train new colleagues on F&B standards; ensure proper mise-en-place and cleanliness.
• Operate POS, handle food & beverage orders and payments per hotel standards.
• Deliver courteous, personalized service; proactively upsell to enhance guest experience.
• Monitor presentation standards, stock levels and equipment; support other outlets as needed.

Conoscenze

Team leadership

Guest service excellence

Upselling techniques

Communication skills

English fluency

Cash handling

Formazione

High School diploma or equivalent

Hospitality degree / HD in Hospitality Management

Strumenti

POS systems

MS Office

Descrizione del lavoro

Mandarin Oriental Jumeira, Dubai seeks an RB&E Supervisor to lead the Sunvibe team. You will supervise the floor, train staff, manage orders and payments, and ensure top-tier guest service in a luxury hotel setting. A strong knowledge of outlet concepts, events, and upselling is essential.

Fluency in English is required; high standards of service, teamwork, and operational excellence are expected in this prestigious environment.