Public Relations Officer - Supply Chain Department - BCI UAE

BCI Holding SA; Sharjah; On-site; AED 100,000 - 145,000; Full time

Job summary

BCI UAE is seeking a Public Relations Officer in the Supply Chain Department to manage customs clearance, documentation, and shipment coordination across UAE ports. You will work with shipping lines, ports, and internal teams to ensure timely clearance and accurate records.

Responsibilities include handling import/export clearance, updating LEAN data, preparing weekly financial reports, and ensuring compliance with HFZ and other authorities. Strong English skills are essential; Arabic is a plus.

Qualifications

• 3–5 years of experience in customs clearance or import/export operations in UAE.
• Knowledge of Hamriyah Free Zone, Dubai and other UAE ports.
• Experience with import/export documentation and Certificates of Origin.
• Proficiency in Microsoft Excel for reporting.

Responsibilities

• Handle import and export customs clearance through UAE ports.
• Follow up shipment arrivals with the Supply Chain team to support timely clearance.
• Prepare clearance documents and obtain initial approvals from HFZ.
• Update import and export clearance charges in LEAN and submit expenses weekly.
• Prepare weekly statements of account for customs online usage and weekly deposit lists.

Skills

Communication skills

Coordination

Follow-up

Documentation

Tools

Microsoft Office

Excel

Job description

Public Relations Officer - Supply Chain Department - BCI UAE

Responsible for supporting import and export clearance activities, shipment follow-up, customs documentation, and related government approvals. The role coordinates with shipping lines, ports, authorities, transporters, and internal teams to ensure timely clearance, accurate documentation, and smooth movement of shipments.

Responsibilities

Customs Clearance & Shipment Follow-up

• Handle import and export customs clearance through UAE ports.
• Follow up daily on shipment arrivals with the Supply Chain team to support timely clearance and avoid demurrage.
• Follow up with shipping lines regarding shipment arrivals, charges, and delivery order collection.
• Arrange transportation of incoming orders from port to factory when required.

Hardware & Component Selection

• Maintain complete import and export Bill of Entry files with supporting documents, including invoices, packing lists, and other required documents.
• Prepare clearance documents and obtain initial approvals from HFZ.
• Handle work as per daily instructions related to customs, clearance, and shipment follow-up.

LEAN Updates & Expenses

• Update import and export customs declaration data in LEAN.
• Update import and export clearance charges in LEAN.
• Submit import and export expenses on a weekly basis.

Reports

• Prepare and update the weekly statement of account for customs online usage.
• Prepare and update the weekly customs deposit list.

Requirements

• 3–5 years of relevant experience in customs clearance, import/export operations, or a similar role in the UAE.
• Knowledge of customs clearance procedures across Hamriyah Free Zone, Dubai, and other UAE ports.
• Experience with import/export documentation, document legalization, and related clearance requirements.
• Experience applying for Certificates of Origin and customs duty exemptions.
• Familiarity with SIRA, Municipality, and Ministry of Interior approval requirements and related processes.
• Proficiency in Microsoft Office applications, particularly Excel, for reporting and record management.
• Strong communication, coordination, and follow-up skills.
• Proficiency in English; Arabic language skills are a plus.