Project Coordinator

Uncover; Dubai; On-site; AED 120,000 - 180,000; Full time

Benefits offered by this job

Salary + Benefits

Job summary

Black and Grey HR is seeking a proactive Project Coordinator for a leading building materials company in Dubai. You will coordinate project activities, support the sales process, and ensure a seamless experience for clients from enquiry through delivery.

The role requires strong organization, high attention to detail, and hands-on experience with CRM/ERP systems, Excel, and premium client interaction. Join a fast-paced environment serving high-end projects in sanitaryware, tiles, and

Qualifications

• 5+ years of relevant experience in sanitaryware, tiles, building materials, interiors, or construction.
• Strong coordination, organization, and time-management skills.
• Advanced proficiency in Microsoft Office, especially Excel.
• Hands-on experience with CRM and ERP systems.
• Excellent written and verbal communication with client-facing abilities.
• Ability to manage multiple projects and stakeholders in a fast-paced environment.
• Detail-oriented with a proactive, service-focused approach.
• Comfortable working with premium clients and complex requirements.

Responsibilities

• Coordinate with the sales team on quotations, project documentation, and order details.
• Support the sales process by tracking project information and timelines.
• Serve as the point of contact for clients, responding to enquiries.
• Maintain high levels of customer service throughout the project lifecycle.
• Keep CRM and internal systems updated with project data.
• Coordinate with internal teams to ensure smooth execution.
• Prepare project-related reports and sales updates for management.
• Monitor multiple requirements and deadlines concurrently.
• Address client concerns professionally with proactive resolutions.
• Support relationships with premium clients and key stakeholders.

Skills

Coordination

Organization

Time management

Excel

CRM/ERP

Communication

Tools

CRM

ERP

Microsoft Office

Job description

Black and Grey HR is hiring a Project Coordinator for a leading building materials company. This is a hands‑on role focused on coordinating project‑related activities, supporting the sales function, and ensuring a seamless experience for clients from enquiry through delivery. The ideal candidate will be highly organized, commercially aware, and experienced in the premium sanitaryware, tiles, design, or construction sector.

Key Responsibilities

• Coordinate with the sales team on quotations, project documentation, order details, and other commercial requirements.
• Support the sales process by ensuring project information, timelines, and client requirements are accurately tracked and communicated.
• Serve as a reliable point of contact for clients, responding to enquiries and coordinating timely resolutions.
• Maintain a high level of customer service throughout the project lifecycle, from initial enquiry to final delivery.
• Keep CRM and internal systems updated with accurate customer, project, quotation, and order information.
• Coordinate with internal teams to ensure smooth execution of client and project requirements.
• Prepare and maintain project‑related reports, sales updates, and performance summaries for management.
• Monitor multiple ongoing requirements simultaneously while ensuring deadlines and quality standards are met.
• Handle client concerns professionally and adopt a proactive, solutions‑focused approach to resolving issues.
• Support the team in maintaining strong relationships with premium clients and key project stakeholders.

Requirements

• 5+ years of relevant experience, preferably within the sanitaryware, tiles, building materials, interiors, or construction industry.
• Strong coordination, organization, and time-management capabilities.
• Advanced proficiency in Microsoft Office, particularly Excel.
• Hands‑on experience with CRM and ERP systems.
• Excellent written and verbal communication skills with strong client‑facing abilities.
• Ability to prioritize and manage multiple projects, deadlines, and stakeholders in a fast‑paced environment.
• Strong attention to detail and a consistent focus on accuracy and service quality.
• Comfortable working with high‑end clients and managing detailed or complex project requirements.
• Ability to remain composed under pressure and take ownership of problems through to resolution.
• A professional, proactive, and customer‑oriented approach is essential.

Benefits

• Salary + Benefits