Project Account Manager

Unified Microsystems; Dubai; Hybrid; AED 180,000 - 240,000; Full time

Benefits offered by this job

Annual leave 30 days

UAE visa

Medical insurance

Training & development

Senior management access

Job summary

Unified Microsystems in the UAE is seeking a Projects Account Manager to own a portfolio of strategic recurring project customers across the UAE in a hybrid role blending account management and deal closure.

You will nurture long-term relationships, take ownership of proposals from handover from BDM to closure, manage negotiations, forecast revenue, and keep CRM up to date while coordinating with delivery and finance to meet client needs.

Qualifications

• Degree in Business, Sales, Marketing or related field.
• 3–5 years in account management, project sales or BD in IT/AV/ELV.
• Technical fluency in IT infrastructure, AV, ELV, security systems.
• Proven track record closing commercial sales cycles.
• Strong negotiation and relationship-management skills.
• Excellent communication for proposals and stakeholder management.
• Disciplined CRM and record-keeping.
• Collaborates across delivery and finance teams.
• UAE driving licence preferred.

Responsibilities

• Manage and grow a portfolio of strategic recurring project customer accounts across the UAE.
• Take ownership of qualified opportunities from handover to proposal negotiation and closure.
• Manage proposals, negotiations and deal closure across opportunities.
• Identify and pursue expansion within the existing customer base.
• Support new business growth alongside the BDM.
• Own commercial tracking: forecasting, margin and scope tracking, quarterly reviews.
• Keep the CRM accurate and current daily.
• Maintain a cadence of qualified customer meetings with Sales Director targets.
• Work with delivery and technical teams to meet requirements and ensure project progress.
• Build partner and customer relationships at networking events.
• Perform other tasks as required.

Skills

Account management

Negotiation

Relationship management

CRM discipline

Stakeholder management

Time management

Multitasking

Quota accountability

Technical fluency

Education

Bachelor degree

Tools

CRM software

Job description

The Projects Account Manager owns a portfolio of strategic recurring project customers across the UAE. It is a hybrid role covering account management and commercial closure. The PAM protects and grows existing strategic relationships and takes ownership of proposals negotiation and deal closure both for opportunities handed over from the Business Development Manager and for opportunities the PAM generates within the account base. The goal is simple: convert qualified opportunities into recurring profitable project business.

What you will do:

• Manage and grow a portfolio of strategic recurring project customer accounts across the UAE.
  
• Take ownership of qualified opportunities at formal handover from the Business Development Manager and run them through proposal negotiation and closure.
  
• Manage proposals commercial negotiations and deal closure across new and existing account opportunities.
  
• Identify and pursue expansion and repeat project opportunities within the existing customer base reducing customer attrition.
  
• Support new business growth alongside the BDM given the portfolios strategic rather than high-volume size.
  
• Own commercial tracking for your accounts: forecasting next-step management margin and scope tracking and quarterly account reviews.
  
• Keep the CRM accurate and current daily covering opportunity ownership handover records customer notes forecasts and next actions.
  
• Maintain a consistent cadence of qualified customer meetings with targets agreed with the Sales Director.
  
• Work with the delivery and technical teams to ensure customer requirements are met and projects progress successfully.
  
• Build partner and customer relationships representing the company at networking and customer engagement events.
  
• Perform other tasks as required from time to time.
  

Requirements

• Degree in Business Sales Marketing Engineering or a related field.
  
• 3 to 5 years of relevant account management project sales or business development experience ideally in IT AV ELV or systems integration.
  
• Technical fluency in the solutions we deliver (IT infrastructure audio visual ELV and security systems) is highly valued: candidates who can hold their own in a technical conversation with clients and engineers will stand out.
  
• Demonstrated track record of managing commercial sales cycles from qualification through to closure.
  
• Strong commercial and negotiation skills with a proven ability to take opportunities from qualification through proposal and negotiation to closure.
  
• Excellent relationship-management skills: able to develop protect and grow strategic long-term accounts.
  
• Excellent verbal and written communication for proposals customer engagement and stakeholder management.
  
• Sound commercial judgement covering pricing margin awareness and professional handling of negotiations.
  
• Disciplined CRM and record-keeping habits: accurate timely consistent.
  
• Strong collaboration across technical delivery and finance teams.
  
• Proactive target-driven personally accountable for quota and commercial performance.
  
• Organised enough to run multiple strategic accounts and live opportunities in parallel.
  
• UAE driving licence preferred.

Benefits

• Competitive salary with a performance-based incentive plan
  
• 30 calendar days of annual leave per year
  
• UAE employment visa and medical insurance
  
• Company-supported training and professional development
  
• A strategic high-ownership role in a growing regional systems integrator (UAE KSA UK Philippines Thailand) with direct access to senior management

Required Skills

Required Skills Strong commercial and negotiation skills with a proven ability to manage opportunities through proposal negotiation and closure. Excellent relationship-management skills with the ability to develop protect and grow strategic long-term customer accounts. Excellent verbal and written communication skills for proposal development customer engagement and stakeholder management. Sound commercial judgement including pricing margin awareness and professional handling of negotiations. High level of CRM and commercial discipline with accurate timely and consistent record-keeping. Strong collaboration skills able to coordinate effectively across technical delivery and finance teams to progress opportunities. Proactive target-driven approach with strong personal accountability for quota and commercial performance. Time management and multitasking skills to manage a portfolio of strategic accounts and opportunities simultaneously. Flexible and resilient able to operate effectively in a hybrid account management and business development role. Qualifications and Education Requirements Degree in Business Sales Marketing or a related field Proven experience in account management project sales or business development ideally within the technology/IT sector Minimum of 3-5 years of relevant commercial or account management experience Demonstrated track record of managing commercial sales cycles from qualification through to closure

Required Education

Bachelor