Prestige Butler – Elite Guest Experience Concierge

Ennismore; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Banyan Tree Dubai is seeking a dedicated Butler to deliver highly personalised, discreet service across the guest journey. You will anticipate needs, manage preferences, and create memorable experiences reflecting Banyan Tree luxury hospitality.

As a key brand ambassador, you will escort guests, explain features, coordinate services, and maintain guest confidentiality with warmth and precision. Fluency in English is essential; additional languages are advantageous.

Qualifications

• Experience in luxury hospitality or front-office roles.
• Excellent spoken and written English; additional languages are advantageous.
• Strong communication and interpersonal skills.

Responsibilities

• Welcome guests and provide seamless arrival experience.
• Escort guests to accommodation and explain room features.
• Personalise stays based on guest preferences and occasions.
• Coordinate services across departments with privacy and care.
• Deliver amenities, gifts, and personalised welcome arrangements.

Skills

Guest service

Discretion

VIP handling

Attention to detail

Job description

Banyan Tree Dubai is seeking a dedicated Butler to deliver highly personalised, discreet service across the guest journey. You will anticipate needs, manage preferences, and create memorable experiences reflecting Banyan Tree luxury hospitality.

As a key brand ambassador, you will escort guests, explain features, coordinate services, and maintain guest confidentiality with warmth and precision. Fluency in English is essential; additional languages are advantageous.