Luxury Butler | Elite Guest Experience & Personal Service

Accor; Dubai; On-site; AED 167,000 - 268,000; Full time

Job summary

Sofitel Dubai The Palm, a 5-star beachfront resort, seeks a highly professional Butler to deliver personalized service to discerning guests. You will anticipate needs, coordinate with departments, and maintain immaculate suites and public areas in a luxurious setting.

Responsibilities include private functions support, guest correspondence, and ensuring exceptional service standards while upholding discretion and elegance in a multicultural environment.

Qualifications

• Experience as a Butler or in luxury hospitality is required.
• Excellent communication and interpersonal skills are essential.
• Attention to detail and ability to anticipate guests' needs.
• Proficiency in etiquette, protocol and luxury service standards.
• Discretion and confidentiality must be maintained at all times.
• Strong time management and organizational abilities.

Responsibilities

• Anticipate and fulfill guests' needs with discretion.
• Manage guest requests including packing/unpacking, laundry, and personal shopping.
• Coordinate with departments to ensure seamless service delivery.
• Maintain an organized, immaculate environment in suites and common areas.
• Prepare and serve meals, snacks, and beverages as required.
• Assist with event planning and execution for private functions.
• Handle guest correspondence and manage schedules as needed.
• Ensure service standards are met and exceeded consistently.
• Maintain records of guest preferences and requirements.
• Collaborate with team to create a luxurious guest experience.
• Adapt to changing situations with professionalism.

Skills

Butler experience

Communication skills

Attention to detail

Etiquette & protocol

Discretion

Time management

Problem solving

Physical stamina

Flexible schedule

Professional appearance

Multicultural fit

Computer skills

English fluent

Job description

Sofitel Dubai The Palm, a 5-star beachfront resort, seeks a highly professional Butler to deliver personalized service to discerning guests. You will anticipate needs, coordinate with departments, and maintain immaculate suites and public areas in a luxurious setting.

Responsibilities include private functions support, guest correspondence, and ensuring exceptional service standards while upholding discretion and elegance in a multicultural environment.