Presales Engineer

DataScience LLC; Dubai; On-site; AED 120,000 - 240,000; Full time

Job summary

DataScience LLC is seeking a Presales Engineer with a strong technical and software background to support sales, product, and engineering teams. You will understand customer requirements, present tailored solutions, and demonstrate capabilities to drive deals.

The role emphasizes designing scalable software solutions, delivering technical demos, and collaborating with cross-functional teams to ensure successful deployments and customer adoption.

Qualifications

• Bachelor's degree in computerscience, engineering, or related field.
• Experience with software development methodologies, systems architecture, and cloud-based solutions.
• At least 3–4 years in presales or technical consulting, preferably in software/tech.
• Excellent verbal and written communication, ability to explain complex tech to non-technical stakeholders.
• Strong analytical and problem-solving abilities with customer concerns.
• Sales acumen for customer-facing environments, delivering value-driven solutions.
• Cloud certifications or related certifications are a plus.

Responsibilities

• Customer Engagement: Engage with customers during presales with sales
• Solution Design: Design and propose software solutions matching customer needs
• Technical Presentations & Demos: Lead presentations and POC sessions for capabilities
• Product Knowledge: Stay up-to-date with product features and trends
• Documentation & Proposals: Assist in technical proposals and RFP responses
• Collaboration: Relay customer feedback to product and development teams
• Customer Training & Support: Provide training and guidance during implementation
• Pre-sales Support: Contribute to bid reviews and sales activities

Skills

Technical background

Excellent communication

Problem-solving

Sales acumen

Education

Bachelor's degree in CS/Engineering/related field

Tools

APIs

Cloud platforms (AWS/Azure/Google)

Databases

Web technologies

CRM tools

ERP solutions

SaaS platforms

Job description

Job Overview:

We are seeking a highly skilled and motivated Presales Engineer with a strong technical and software background to join our dynamic team. In this role, you will work closely with our sales, product, and engineering teams to understand customer requirements, present tailored solutions, and demonstrate the technical capabilities of our products and services. Your expertise will play a key role in driving customer success and supporting the sales team in closing deals.

Key Responsibilities:

• Customer Engagement: Collaborate with sales representatives to engage with customers during the presales phase. Understand customer main points, technical requirements and business goals.
• Solution Design: Leverage your technical expertise to design and propose software and technology solutions that meet custoer needs. Provide scalable and sustainable recommendations tailored to client environments.
• Technical Presentations & Demos: Lead technical presentations, product demonstrations, and POC (Proof of Concept) session o showcase the capabilities of our solutions in addressing customer needs.
• Product Knowledge & Expertise: Stay up to date with the latest product features, updates, and industry trends. Be able to explain complex technical concepts in a clear and concise manner to both technical and non-technical audiences.
• Documentation&Proposals:Assistinthecreationoftechnicalproposals,includingarchitecturediagrams,solutiondocumentalon,andRFPresponses.Provideinsightsintothetechnicalscopeandestimatedprojecttimelines.
• Collaboration: Work closely with the product management and development teams to relay customer feedback, identify improvement areas, and contribute to product roadmap discussions.
• CustomerTraining&Support:Supportcustomersduringtheimplementationphasebyprovidingtechnicaltrainingandguidan,ensuringsmoothproductdeploymentandadoption.
• Pre-salesSupport:Providetechnicalexpertiseinbidreviews,contractnegotiations,andothersales-relatedactivities.

Qualifications:

• TechnicalBackground:Bachelor'sdegreeincomputerscience,Engineering,orarelatedfield,orequivalentexperience.
• SoftwareKnowledge:Experiencewithsoftwaredevelopmentmethodologies,systemsarchitecture,andcloud-basedsolutions.Familiaritywithdatabases,webtechnologies,APIs,andintegrationsispreferred.
• Experience in Presales: At least 3 - 4 years of experience in a presales or technical consulting role, ideally in a software or technology-driven company.
• ExcellentCommunicationSkills:Strongverbalandwrittencommunicationskillswiththeabilitytoexplaincomplextechnicaltopicstonon-technicalstakeholders.
• Problem-Solving Abilities: Strong analytical and problem-solving skills with a proven ability to troubleshoot and address customer concerns.
• Sales Acumen: Ability to work in a customer facing environment, engaging with both technical and business teams to deliver value-driven solutions.
• Certifications (optional): Relevant certifications in cloud platforms (AWS, Azure, Google Cloud), software development frameworks, or technical sales are a plus.

Preferred Skills:

• Familiarity with modern software development tools and frameworks.
• Experience in designing and deploying cloud-based software solutions.
• Prior experience working with CRM tools, ERP solutions, or SaaS platforms.