Pre-Sales Engineer

MDS for Computer Systems (MDS CS); Abu Dhabi; On-site; AED 100,000 - 140,000; Full time

Job summary

MDS for Computer Systems (MDS CS) is seeking a seasoned Pre-Sales Engineer to advise the Sales team on technical issues, design solutions, and coordinate POC/RFP activities. The role builds strong relationships with partners and customers, driving business through multiple technical initiatives.

The candidate will be a technical expert in product/services design, work with Sales on account strategies, and lead technical discussions and demonstrations while aligning with revenue targets and

Qualifications

• Bachelor’s degree in computer engineering, computer science or related field.
• Minimum 8 years of relevant experience in PCs, laptops, printers, workstations, accessories, and related client computing products.
• Experience preferred with HP Inc. or similar OEMs; Lenovo/Dell/Acer/ASUS considered.

Responsibilities

• Act as a subject matter expert in technical/solutions design of company products/services.
• Collaborate with Sales to develop and implement account penetration strategies and achieve targets.
• Create specific accounts for products, services and sales plans.
• Assist with qualifying opportunities, supporting and advising on technical aspects of the sales lifecycle including proposals and high-level designs and demonstrations.
• Lead and drive proof of concepts (POC) and RFPs/RFQs and close opportunities from pre-sales perspective.
• Build relationships with partners and customers to support sales objectives.
• Lead technical sales calls.
• Manage adoption, integration and value generation of offered products/services within customers' IT infrastructure.
• Complete pre-sales documentation accurately and quickly.
• Develop content, train and support partners and customers.
• Respond to after-hours support queries during rotations and escalate if needed.
• Utilize Salesforce CRM for leads, opportunities and deals output.

Skills

Pre-Sales

Solution design

Customer presentations

RFPs/RFQs

BOM preparation

Sales collaboration

Product demonstrations

Salesforce CRM

Education

Bachelor’s degree in Computer Engineering, Computer Science or related field

Tools

Salesforce CRM

Job description

Job Scope

The Pre-Sales Engineer is accountable for advising and coordinating with the Sales team on all technical issues related but not limited to account penetration strategies, pre-sales implementations, solution design and training. S/He is a technical expert building strong relationships with partners and customers and driving the business through multiple technical initiatives.

Job Title

Pre-Sales Engineer

Main Duties And Responsibilities

• Act as a subject matter expert in technical/solutions design of the company products/services
• Work with the Sales team to develop and implement specific account penetration strategies and achieve set targets
• Create specific accounts for product(s), service(s) and sales plans pertaining to the company products/services
• Collaborate with the Sales team in qualifying opportunities, supporting and advising on the technical aspect of the sales lifecycle including technical qualification, presentation of solution proposals and high-level designs and demonstrations
• Run, manage and drive proof of concepts (POC) and request for proposals (RFP) and close opportunities from a pre-sales and implementation perspective
• Build sound relationships with partners and customers in support of sales objectives;
• Lead technical sales calls
• Manage adoption, integration and value generation of offered products/services within the customer/partner business and related IT infrastructure
• Complete required pre-sales documentations in a quick and accurate manner
• Develop content, train and support partners and customers
• Respond to after-hours support queries during assigned rotations and elevate issues if needed
• Put available systems into practice (salesforce.com CRM for leads, opportunity and deal registration management) for output efficiency and standardization.

Education

Bachelor’s degree in Computer Engineering, Computer Science or any other related field.

Experience

• Minimum 8 years of relevant experience in PCs, laptops, printers, workstations, accessories, and related client computing products.
• Strong preference for candidates with experience at HP Inc.; candidates from Lenovo, Dell, Acer, ASUS, or similar OEMs will also be considered.
• Candidates currently based outside the UAE may also be considered.
• The selected candidate can be based in Dubai or Abu Dhabi.
• Strong pre-sales experience with solution design, customer presentations, technical proposals, RFPs/RFQs, tenders, product demonstrations, and BOM preparation.
• Must be comfortable with a commercial/sales-oriented role, including achieving sales targets and supporting revenue generation alongside pre-sales activities.
• Experience working with channel partners, distributors, resellers, or enterprise customers will be an advantage