Premium Guest Relations Specialist — 5-Star Luxury

Atlantis Dubai; Dubai; On-site; AED 134,000 - 279,000; Full time

Benefits offered by this job

Health insurance

Flights home

Discounted rates at Kerzner properties

F&B privileges

Wellness initiatives

Job summary

Atlantis Dubai is seeking a Guest Relations Agent to deliver exceptional, personalized service to hotel guests throughout their stay, ensuring seamless experiences from arrival to departure.

The ideal candidate has background in guest relations, front office or luxury hospitality, with a passion for creating memorable experiences and upholding the resort's world-class standards at The Palm. Join our A-Team and enjoy extensive benefits.

Qualifications

• Ideal candidate has experience in guest relations, front office, hospitality or a customer-service role in a 5 star ultra luxury environment.
• Passion for luxury hospitality and delivering exceptional guest experiences.

Responsibilities

• Provide personalized service to hotel guests throughout their stay.
• Create memorable guest experiences and handle requests professionally.
• Ensure guests receive the high level of hospitality expected at Atlantis Dubai.

Skills

Guest relations

Front office

Hospitality

Customer service

Job description

Atlantis Dubai is seeking a Guest Relations Agent to deliver exceptional, personalized service to hotel guests throughout their stay, ensuring seamless experiences from arrival to departure.

The ideal candidate has background in guest relations, front office or luxury hospitality, with a passion for creating memorable experiences and upholding the resort's world-class standards at The Palm. Join our A-Team and enjoy extensive benefits.