Premium Automotive Service Advisor – Refurbishment

Cars24 Arabia; Sharjah; On-site; AED 67,000 - 112,000; Full time

Benefits offered by this job

Competitive renumeration

Regional benefits

Upskilling opportunities

Collaborative culture

Job summary

Cars24 Arabia is expanding its UAE team and seeks a Service Advisor for our Refurbishment function in Sharjah. You will greet customers professionally, document needs, and translate repair recommendations into clear guidance while keeping customers informed throughout the process.

Ideal candidates have 2+ years in reputable service centers, strong communication, and solid technical know-how to liaise with customers and technicians.

Qualifications

• 2+ years of experience in automotive service/repair environment.
• Presentable with excellent communication and negotiation skills.
• Strong technical know-how to connect with customers and technicians.
• Graduate or Diploma holder in relevant field.
• Detail-oriented with precision in documentation and follow-up.

Responsibilities

• Welcome customers professionally and promptly.
• Listen to concerns and document service needs with precision.
• Explain repairs in clear, jargon-free terms.
• Provide regular status updates and follow-up with customers.
• Maintain repair orders and job cards with accuracy.

Skills

Customer communication

Negotiation skills

Technical aptitude

Detail oriented

Education

Graduate or Diploma

Job description

Cars24 Arabia is expanding its UAE team and seeks a Service Advisor for our Refurbishment function in Sharjah. You will greet customers professionally, document needs, and translate repair recommendations into clear guidance while keeping customers informed throughout the process.

Ideal candidates have 2+ years in reputable service centers, strong communication, and solid technical know-how to liaise with customers and technicians.