Job Description
Job Summary / Purpose
Responsible for supporting the sales pipeline through outbound calling, lead qualification, quotation preparation, customer follow-up, product presentations, and CRM management. The role focuses on moving potential customers from initial enquiry to quotation and supporting opportunities until closure, with a clear progression path into a Sales Executive position based on performance.
Main Duties and Responsibilities
- 1. Prospecting & Lead Qualification
- 1.1. Conduct outbound calls and follow up on new and existing enquiries to identify potential sales opportunities.
- 1.2. Understand the customer’s requirement, budget, timeline, and intended use and qualify whether the opportunity should move forward.
- 1.3. Generate new prospects through approved databases, LinkedIn, email, referrals, and other outreach methods.
- 2. Quotations & Follow-Up
- 2.1. Prepare and send approved quotations based on customer requirements and company pricing.
- 2.2. Follow up consistently on all active quotations, answer basic product and commercial questions, and work towards progressing the opportunity to a meeting, demonstration, negotiation, or closure.
- 2.3. Ensure no active quotation or lead is left without proper follow-up.
- 3. Product Presentations & Customer Meetings
- 3.1. Conduct product presentations and demonstrations to explain robot features, applications, benefits, and suitable use cases.
- 3.2. Attend and coordinate online and offline customer meetings, including showroom meetings, video calls, presentations, and client visits when required.
- 3.3. Schedule demonstrations and meetings and coordinate with sales, technical, logistics, and project teams to ensure customers receive the required information.
- 3.4. Support customer communication and follow-up until the opportunity is closed or formally lost.
- 4. CRM & Pipeline Management
- 4.1. Record all calls, customer requirements, quotations, meetings, follow-ups, and opportunity status accurately in the CRM.
- 4.2. Maintain updated records of active prospects and ensure customer communication and quotation status are properly documented.
Requirements
- 5. Requirements & Qualifications
- 5.1. Valid UAE Residence Visa or Golden Visa is required.
- 5.2. Strong communication skills and confidence in making outbound calls and following up with potential customers.
- 5.3. Comfortable conducting product presentations, demonstrations, and online/offline customer meetings.
- 5.4. Previous experience in telesales, pre-sales, customer service, inside sales, or business development is preferred.
- 5.5. Comfortable working with weekly call, quotation, lead-generation, and follow-up targets.
- 5.6. Good written and spoken English with strong data-entry and CRM skills.
- 5.7. Able to understand product information and explain it clearly to customers.
- 5.8. Strong follow-up discipline, organization, and attention to detail.
- 5.9. Interest in developing a long-term career in B2B sales and business development.