Telesales Representative

Mayur Batra Group; Dubai; On-site; AED 78,000 - 134,000; Full time

Job summary

Mayur Batra Group in Dubai seeks a Telesales Representative to drive outbound campaigns, generate leads, and schedule client appointments. You will research databases, initiate email campaigns, and maintain accurate call notes in the CRM.

The role requires superb communication, a sales-driven mindset, and the ability to follow up with prospects while cross-selling to existing clients. Work on-site with a dynamic UAE-focused team.

Qualifications

• Strong outbound calling experience in UAE markets.
• Proven ability to generate leads and set appointments.
• Proficient in maintaining CRM records and reporting.

Responsibilities

• Research databases online and via search engines.
• Make telephone calls to prospects.
• Set up appointments with prospective clients.
• Initiate email campaigns.
• Complete call notes and call reports, updating CRM.
• Maintain timely follow-ups with prospective clients.
• Maintain professional relationships with existing clients to cross-sell.
• Keep accurate records of calls and results achieved.
• Understand and manage personal performance daily.
• Attend campaign briefings.
• Demonstrate understanding of client services and campaign objectives.
• Record details of opportunities and lead notes.

Skills

Outbound UAE cold calling

Leads generation

Appointment setting

Sourcing online databases

Sales-driven

Excellent communication

Team player

CRM reporting

Mature attitude

Follow-up notes

Business reporting

Tools

CRM software

Online databases

Job description

Department: Telesales Job Title: Telesales Representative

Qualifications: Finance, Banking, Call Center - Sales, Business Development

Threshold Competencies

• Outbound UAE cold calling experience.
• Expert in leads generation.
• Experienced in appointment setting.
• Expertise in sourcing online databases.
• Sales-driven and goal-oriented.
• Excellent communication skills and strong telephone mannerisms.
• Proven track record in a sales environment.
• Ability to write detailed follow-up notes for business reporting.
• Mature attitude with the capability to discuss business issues.
• Friendly personality and team player.

Job Responsibilities

• Research databases online and via search engines.
• Make telephone calls to prospects.
• Set up appointments with prospective clients.
• Initiate email campaigns.
• Complete call notes and call reports as necessary, updating them in the CRM.
• Maintain timely follow-ups with prospective clients.
• Maintain professional relationships with existing clients to cross-sell and keep clients updated.
• Keep accurate and detailed records of calls made and results achieved.
• Understand and manage personal performance on a daily basis.
• Attend campaign briefings.
• Demonstrate a thorough understanding of the client’s services and the objectives of specific campaigns.
• Record details of opportunities and lead notes.