Telemarketer

ADAM Global; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

ADAM Global is seeking a proactive sales professional to generate qualified appointments and sales opportunities through high-volume outbound calling, WhatsApp and email follow-ups, and disciplined CRM use.

You will engage prospects, validate needs, book meetings for the sales team, maintain CRM records, and nurture warm leads to advance opportunities.

This Dubai-based role offers a base salary with incentives, a performance-driven environment, and growth potential within a collaborative team.

Qualifications

• 1–3+ years in telemarketing/inside sales/appointment setting (B2B preferred).
• Confident phone manner with clear English; Arabic or additional languages are a plus.
• Comfortable with targets, scripting, and basic objection handling.

Responsibilities

• Make high-volume outbound calls to prospect lists and inbound leads; run quick discovery to qualify needs and interest.
• Book appointments and demos for the sales team; coordinate calendars and confirmations.
• Send follow-up emails/WhatsApps, share brochures/proposals, and nudge prospects to next steps.
• Maintain accurate CRM records (status, notes, next step/date) and daily activity logs.
• Nurture warm leads with periodic check-ins and value messages (offers, webinars, updates).
• Handle basic objection management and escalate when needed.
• Meet or exceed daily/weekly activity targets (calls, talk time, meetings set, show rate).
• Share feedback from prospects to improve scripts, offers, and targeting.

Skills

Telemarketing

English communication

Tools

Zoho CRM

HubSpot

Salesforce

WhatsApp outreach

Job description

Collaboration, continuous development and high performance

Generate qualified appointments and sales opportunities through high-volume outbound calling, WhatsApp/email follow-ups, and CRM discipline. You’ll engage prospects, validate needs, and book meetings for the sales team.

KEY RESPONSIBILITIES

• Make high-volume outbound calls to prospect lists and inbound leads; run quick discovery to qualify needs and interest.
• Book appointments and demos for the sales team; coordinate calendars and confirmations.
• Send follow-up emails/WhatsApps, share brochures/proposals, and nudge prospects to next steps.
• Maintain accurate CRM records (status, notes, next step/date) and daily activity logs.
• Nurture warm leads with periodic check-ins and value messages (offers, webinars, updates).
• Handle basic objection management and escal…
• Meet or exceed daily/weekly activity targets (calls, talk time, meetings set, show rate).
• Share feedback from prospects to improve scripts, offers, and targeting.

REQUIREMENTS

• 1–3+ years telemarketing/inside sales/appointment setting (B2B preferred).
• Confident phone manner, clear English communication (Arabic or additional languages are a plus).
• Comfortable with call targets, scripting, and basic objection handling.
• Experience with CRM tools (e.g., Zoho/HubSpot/Salesforce) and WhatsApp/email outreach.
• Organized, persistent, and coachable; able to follow process and hit deadlines.

NICE TO HAVE

• UAE/GCC experience in corporate services, advisory, IT/ERP, accounting/audit, or banking.
• Basic knowledge of lead scoring, list building, and simple data cleanup (CSV/Sheets).

KPI's

• Appointments set (and show rate)
• Qualified leads (SQLs) created
• Conversion to opportunity / meetings accepted by Sales
• Daily activity (calls, talk time, follow-ups) and CRM hygiene

COMPENSATION

• Competitive base salary + incentives tied to appointments kept and
  opportunities created, benefits per company policy.