Platform Trust & Safety Engineer - Presales & Delivery

Leadout Capital; Dubai; On-site; AED 300,000 - 520,000; Full time

Job summary

Leadout Capital is seeking a seasoned Solutions Engineer to be the trusted technical advisor across presales and post-sales. You will craft architectures, deliver demos, and guide customers from qualification through expansion, aligning platform capabilities with business outcomes.

You will mentor teams, stay current on cloud, data, security, and AI, and collaborate with sales, delivery, and customer success to drive value realization.

Qualifications

• 6+ years in solution engineering or senior software roles with customer exposure.
• Strong cloud, APIs, microservices, data architecture knowledge.
• Hands-on in Java, Python, JS/TS or similar and CI/CD.
• Proven ability to run demos and POCs and explain complex tech simply.
• Experience engaging senior stakeholders and influencing without authority.
• Strong collaboration across sales, delivery, and customer success.

Responsibilities

• Qualify opportunities with Account Executives and capture business/technical requirements.
• Deliver tailored demos, POCs, and technical workshops tied to business outcomes.
• Present to technical and C-level audiences, including architecture reviews.
• Respond to RFPs/RFIs with solution designs, business cases, and ROI narratives.
• Collaborate with product, specialists, and partners to position the right solution.
• Handover designs to delivery, Professional Services, and Customer Success post-sale.
• Mentor SEs and share reusable assets.
• Stay current on platform, integration, data, security, and AI/agent technologies.
• Identify expansion/renewal opportunities with account teams.

Skills

Solution engineering

Customer-facing

Stakeholder engagement

Demo & POC delivery

Architectural design

CI/CD / DevOps

Team mentoring

Communication

Tools

Salesforce

MuleSoft

Data Cloud

APIs

AI/LLM tech

Job description

Leadout Capital is seeking a seasoned Solutions Engineer to be the trusted technical advisor across presales and post-sales. You will craft architectures, deliver demos, and guide customers from qualification through expansion, aligning platform capabilities with business outcomes.

You will mentor teams, stay current on cloud, data, security, and AI, and collaborate with sales, delivery, and customer success to drive value realization.