Senior Platform Trust & Safety Engineer — AI/Cloud

Salesforce, Inc.; Dubai; Presencial; AED 320.000 - 560.000; Jornada completa

Descripción de la vacante

Salesforce, Inc. is seeking a trusted technical advisor for customers across the full lifecycle: shaping solutions and winning deals in presales, then ensuring successful delivery, adoption, and expansion post-sales.

You'll combine deep platform and technology expertise with storytelling and customer engagement skills. You will mentor teams, stay current on platform, integration, API, data, security, and AI/agent technologies, and collaborate with sales, delivery, and customer success to drive

Formación

• 6+ years in solution engineering, technical consulting, architecture, or senior software engineering with customer-facing experience.
• Strong grasp of cloud platforms, APIs, microservices, integration patterns, and data architecture.
• Hands-on ability in at least one language (Java, Python, JavaScript/TypeScript) and with CI/CD concepts.
• Proven ability to run demos and POCs and to explain complex technology simply.
• Experience engaging senior stakeholders and influencing without authority.
• Strong collaboration across sales, delivery, and customer success.

Responsabilidades

• Presales: qualify opportunities, uncover requirements, and build winning strategies.
• Deliver tailored demos, PoCs, and workshops tied to platform capabilities and business outcomes.
• Present to technical and C-level audiences, including architecture and security reviews.
• Respond to RFPs/RFIs and craft solution designs, business cases, and ROI narratives.
• Collaborate with product, specialist, and partner teams to scope and position the right solution.
• Post-sales: hand over designs, support adoption, and validate architecture and best practices.
• Identify expansion opportunities with account teams and drive value realization.

Conocimientos

Cloud platforms

APIs & microservices

Data architecture

System integration

CI/CD concepts

Salesforce ecosystem

Herramientas

Java

Python

JavaScript/TypeScript

Descripción del empleo

Salesforce, Inc. is seeking a trusted technical advisor for customers across the full lifecycle: shaping solutions and winning deals in presales, then ensuring successful delivery, adoption, and expansion post-sales.

You'll combine deep platform and technology expertise with storytelling and customer engagement skills. You will mentor teams, stay current on platform, integration, API, data, security, and AI/agent technologies, and collaborate with sales, delivery, and customer success to drive