Pharmacy Sales Executive – Cosmetics & Skincare

NAFFCO; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

NAFFCO Careers in the United Arab Emirates seeks a customer-focused cosmetics and skincare advisor to promote and sell cosmetics, skincare, dermocosmetic and pharmacy-related beauty products in a retail pharmacy setting.

Responsibilities include providing tailored product recommendations, achieving sales targets, maintaining attractive displays, and collaborating with pharmacists to ensure excellent service and compliance with health and safety procedures.

Qualifications

• Degree or Diploma in Pharmacy, Marketing, Business, Sales, Cosmetics, Beauty Therapy or related field preferred.
• Experience in pharmacy sales, cosmetics sales, skincare sales or beauty retail is advantageous.
• Strong customer service, communication and sales mindset required.

Responsibilities

• Promote and sell cosmetics, skincare, dermocosmetic, personal care and beauty products.
• Provide product recommendations based on customer needs, skin concerns and budget.
• Explain product benefits, ingredients, usage, pricing, promotions and offers.
• Achieve sales targets, revenue objectives and product KPIs.
• Build and maintain strong relationships with customers, pharmacists and brand representatives.
• Coordinate with pharmacists when customers require additional advice or referral.
• Maintain displays, merchandising standards and stock availability.
• Monitor stock levels, expiry dates and replenishment needs.
• Support launches, promotions and in-store events.
• Record customer enquiries, sales activities and product feedback.

Skills

Customer service

Communication

Consultation

Negotiation

Sales

Product knowledge

Team collaboration

Education

Degree or Diploma in Pharmacy, Marketing, Business, Sales, Cosmetics, Beauty Therapy

Tools

POS systems

Job description

Job Purpose

Responsible for promoting and selling cosmetics, skincare, dermocosmetic, and pharmacy-related beauty products to customers in a retail pharmacy environment. The role involves providing product advice, achieving sales targets, maintaining excellent customer service, and building strong relationships with customers, pharmacists, suppliers, and brand representatives.

Roles & Responsibilities

• Promote and sell cosmetics, skincare, dermocosmetic, personal care, and beauty products.

• Provide professional product recommendations based on customer needs, skin concerns, preferences, and budget.

• Explain product benefits, ingredients, usage instructions, pricing, promotions, and offers.

• Achieve assigned sales targets, revenue objectives, and product-specific sales KPIs.

• Build and maintain strong customer relationships through excellent service and product knowledge.

• Support customers with skincare consultations and recommend suitable products within the approved product range.

• Coordinate with pharmacists and pharmacy teams when customers require additional advice or referral.

• Maintain attractive product displays, merchandising standards, shelf availability, and promotional materials.

• Monitor stock levels, product expiry dates, slow-moving items, and replenishment requirements.

• Support product launches, promotional campaigns, sampling activities, demonstrations, and in-store events.

• Maintain accurate records of customer enquiries, sales activities, product feedback, and competitor pricing.

• Follow pharmacy, company, health and safety, customer service, and product handling procedures.

• Keep up to date with skincare trends, cosmetic ingredients, product ranges, competitor activity, and industry developments.

• Handle customer questions, complaints, returns, and after-sales support in a professional manner.

• Coordinate with suppliers, brand representatives, marketing teams, and store management to support sales growth.

Desired Candidate Profile

• Degree or Diploma in Pharmacy, Marketing, Business, Sales, Cosmetics, Beauty Therapy, or a related field preferred.

• Experience in pharmacy sales, cosmetics sales, skincare sales, beauty retail, dermocosmetics, or customer-facing retail.

• Good knowledge of skincare products, cosmetic ingredients, beauty routines, and common skin concerns.

• Experience selling premium skincare, cosmetics, personal care, or pharmacy products is an advantage.

• Strong customer service, communication, consultation, negotiation, and sales skills.

• Ability to understand customer requirements and recommend suitable products responsibly.

• Target-driven, commercially aware, and motivated to achieve and exceed sales objectives.

• Confident in product demonstrations, visual merchandising, promotional activities, and customer engagement.

• Professional appearance with a positive, approachable, and customer-focused attitude.

• Ability to work effectively with pharmacists, pharmacy staff, customers, suppliers, and brand representatives.

• Knowledge of pharmacy retail operations, point-of-sale systems, and stock management is beneficial.

• Experience in the UAE or GCC pharmacy, cosmetics, skincare, or retail market is an advantage.