Social Media Sales Executive - Cosmetics & Skincare

NAFFCO; Dubai; On-site; AED 89,000 - 156,000; Full time

Job summary

NAFFCO Careers in Dubai invites a marketer to promote and sell cosmetics and skincare via social media and digital channels, generate leads, convert inquiries into sales, and maintain strong online customer relationships.

You will engage on Instagram, Facebook, TikTok, and WhatsApp; respond promptly; coordinate with marketing and operations; and maintain lead and sales records while achieving sales targets and digital KPIs. UAE experience in cosmetics is a plus.

Qualifications

• Degree or Diploma in Marketing, Business, Sales, Communications, or related field preferred.
• Experience in social media sales, online sales, e-commerce, retail sales, or digital selling.
• Good knowledge of Instagram, Facebook, TikTok, and WhatsApp.
• Strong communication, sales, negotiation, and customer service skills.
• Ability to convert online inquiries into sales.
• Target-driven with a strong sales mindset.
• Basic content creation and product presentation skills.
• UAE experience in cosmetics, skincare, lifestyle products, retail, or e-commerce is an advantage.

Responsibilities

• Promote and sell products through Instagram, Facebook, TikTok, WhatsApp, and other digital platforms.
• Respond to customer inquiries, comments, and direct messages promptly.
• Convert social media leads and inquiries into sales.
• Explain product features, pricing, promotions, and offers.
• Follow up with potential customers through chat, WhatsApp, and calls.
• Create and share basic product-related content such as posts, stories, photos, and videos.
• Coordinate with marketing and operations teams for campaigns, orders, and customer support.
• Maintain records of leads, follow-ups, and sales generated.
• Achieve assigned sales targets and digital sales KPIs.
• Monitor customer feedback, competitors, and social media trends.

Skills

Social media sales

Online sales

E-commerce

Retail sales

Digital selling

Communication

Negotiation

Customer service

Content creation

Product presentation

Education

Degree or Diploma in Marketing, Business, Sales, Communications, or related field

Tools

Instagram

Facebook

TikTok

WhatsApp

Job description

Job Purpose

Responsible for promoting and selling cosmetics and skincare products through social media and digital channels, generating leads, converting inquiries into sales, and maintaining strong online customer relationships.

Roles & Responsibilities

• Promote and sell products through Instagram, Facebook, TikTok, WhatsApp, and other digital platforms.

• Respond to customer inquiries, comments, and direct messages promptly.

• Convert social media leads and inquiries into sales.

• Explain product features, pricing, promotions, and offers.

• Follow up with potential customers through chat, WhatsApp, and calls.

• Create and share basic product-related content such as posts, stories, photos, and videos.

• Coordinate with marketing and operations teams for campaigns, orders, and customer support.

• Maintain records of leads, follow-ups, and sales generated.

• Achieve assigned sales targets and digital sales KPIs.

• Monitor customer feedback, competitors, and social media trends.

Desired Candidate Profile

• Degree or Diploma in Marketing, Business, Sales, Communications, or related field preferred.

• Experience in social media sales, online sales, e-commerce, retail sales, or digital selling.

• Good knowledge of Instagram, Facebook, TikTok, and WhatsApp.

• Strong communication, sales, negotiation, and customer service skills.

• Ability to convert online inquiries into sales.

• Target-driven with a strong sales mindset.

• Basic content creation and product presentation skills.

• UAE experience in cosmetics, skincare, lifestyle products, retail, or e-commerce is an advantage.