People & Culture Coordinator: Onboarding & Engagement

Novotel & ibis Balikpapan; Ras Al Khaimah; On-site; AED 78,000 - 123,000; Full time

Job summary

Novotel & ibis Balikpapan is seeking an HR Coordinator to manage documentation, employee records, onboarding, and payroll support. The role focuses on accuracy, confidentiality, and service excellence within a hospitality environment.

You will coordinate onboarding, track attendance, and assist with HR communications and policy updates, working closely with department teams to foster a respectful and efficient workplace.

Qualifications

• High School diploma or equivalent; additional HR/BA qualification is a plus.
• Prior HR coordination or administrative support experience in hospitality is preferred.
• Strong organizational skills with attention to detail.
• Excellent interpersonal and communication skills with a service mindset.
• Proficiency with Microsoft Office; familiarity with HRIS is a plus.

Responsibilities

• HR Administration: Prepare and process HR documentation and maintain filing systems.
• Employee Records: Keep HR data up to date in systems and ensure confidentiality.
• Onboarding Coordination: Manage orientations, welcome kits, and documentation collection.
• Leave Management: Track absences and coordinate with payroll for reports.
• Employee Engagement: Support internal events, activities, and communications.
• Compliance: Ensure adherence to policies and labor laws; maintain up-to-date HR procedures.
• Payroll Support: Assist with payroll documentation and data verification.
• Reporting: Generate headcount, turnover, and training reports for management.
• Communication: Serve as first point of contact for HR policy queries, in a professional manner.
• Collaboration: Work with all departments to support HR needs.

Skills

HR coordination

Customer service

Organizational skills

Time management

MS Office

Education

High School diploma or equivalent

HR/Business Admin qualification (a plus)

Tools

HRIS

MS Excel

Job description

Novotel & ibis Balikpapan is seeking an HR Coordinator to manage documentation, employee records, onboarding, and payroll support. The role focuses on accuracy, confidentiality, and service excellence within a hospitality environment.

You will coordinate onboarding, track attendance, and assist with HR communications and policy updates, working closely with department teams to foster a respectful and efficient workplace.